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Message： i have problem in our newly purchase CNC router，we use Ucancam V9, when i open the program is looking for dongle what it mean? and every time i open my computer it display driver is not properly installed, i open the control panel-device manager then i found out the card with question mark. where i find the driver for this card. Max 2012/11/13

Reply： Hello, run the ucancam V9, must plug in the USB dongle. if you want to install the dongle driver, pls Open the directory which Ucancam exist in. and open the sub fold Drv, run the file dongleinstall.exe ( 2012/11/13 )

Message： Hello,somehow my software is corrupted. when i reinsall ucancam V8 after installation it says c:\program files\UcanCam\Drv\dogkeyinstall can not be found.. My dongle serial is M-9120729，what can i do ? Astik 2012/11/08

Reply： Hello, maybe your install file is damaged, can’t read the dogkeyinstall file, pls download the install file, then reinstall your program. the link:http://www.ucancam.com/V8.22-M-Eng.rar ( 2012/11/08 )

Message： Where can I download the drivers “usb dog key” for windows 7 (x64) for Ucancam v8? Anzor 2012/11/07

Reply： Hello, your ucancam is v8, it can’t run in Windows 7, if you want to run ucancam in win7, you need buy or upgrade to ucancam V9. ( 2012/11/07 )

Message： I use V8 before.I want to update my OS to Windows8 64bit. Which version I can use? My key number is:FT-8-059. Hal Shih 2012/11/07

Reply： Hello, you version is V8, can’t run windows 64bit, now ucancam V9 can run in windows7 64bit, but we have not test in windows8. We will test it, then tell you the result. ( 2012/11/07 )

Message： Dear sir/mam, i just bought Ucancam V9 and have query about 3D design of photo image.. please send me reply with video of this ganesh 2012/11/05

Reply： Hello, you can do “Image relief machining”, pls view the video “http://www.ucancam.com/download.asp–15.Image relief machining” ( 2012/11/05 )

Message： Dear Sir I have a CNC Router machine, now we used a Ucancam V9 software through my supplier, last year but UcancamV9 is a basic vertion but i want to upgrade Ucancam Pro V9, whats the procedure to upgrade to pro vertion and how much i want to pay to pro vertion Thanks Regards Moe oo 　 moeoo 2012/11/02

Reply： Hello, we will contact you by Email, pls check your mailbox. ( 2012/11/02 )

Message： hi, I am using the Ucancam 9.3 for a while but with is 3 days ago it program is suddenly closing evry 5 to 30 mints. and the backup file is alos do not save the latest actions. pls tell me what to do? Hooman Ghomshei 2012/10/30

Reply： Hello, pls reinstall the program or upgrade it and try. pls tell me which function did you do when the program suddenly closing. ( 2012/10/30 )

Message： Hiya! Does V9 Pro provide true 4-axis support?XYZ and rotation simultaniously ? Ben 2012/10/30

Reply： hello, Ucancam V9 can’t support true 4-axis. ( 2012/10/30 )

Message： I have Ucancam V9.7 with dongle M12-4-0014.I am trying to load on Windows 7. I need a driver that will work. Do you have such a driver? Tony 2012/10/24

Reply： Hello,open the directory which Ucancam exist in. and open the sub fold Drv, the dongleinstall.exe file is driver. ( 2012/10/24 )

Message： Dear Sir I have a CNC Router machine ,this month i purchased a Ucancam V9 software through my supplier, but UcancamV9 is a basic vertion but i want to upgrade Ucancam Pro V9, whats the procedure to upgrade to pro vertion and how much i want to pay to pro vertion (This month only i purchased) Thanks Regards Sakthivel Sakthivel 2012/10/16

Reply： Hello, we will contact you by email, pls check your mailbox. ( 2012/10/16 )

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