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Message： Hi i also got a dongle not found error and have tried “(Open the directory which Ucancam exist in. and open the sub fold Drv, run the file dongleinstall.exe (2012-11-13)” i end up with a massage ” already installed plz remove before new installation can proseed” i pressed next to remove previous ins but get error “unload false” why and what els can i try, i completely remove all ucancam files before installing. help plz Wimpie 2012/12/20

Reply： Hello, Pls tell me your dongle SN. ( 2012/12/20 )

Message： Hi Ucancam lathe cnc lathe control software Does your program have any or v9 naym 2012/12/10

Reply： Hello, I’m sorry, I don’t know your mean! ( 2012/12/10 )

Message： Hello,I have reinstaled Ucancam V9 Pro, but now when I generate a .nc file the comand M03 for auto starting the spindle is missing. Please help to with the settings. Thank You. Catalin 2012/12/07

Reply： Hello, pls give a simple file to tech@ucancam.com, I can set the post processing for you. ( 2012/12/07 )

Message： Hİ ucancam tornada calisabilirmi yada tornaya uygun model i varmi NAYM 2012/12/07

Reply： Hello, I can’t understand you, can you speak in English? ( 2012/12/07 )

Message： Hello,i have ucancam v8 and i want to upgrade to the v9 pro. how much it costs? and how can i do it? regards andrea 2012/11/30

Reply： Hello, we will contact you with Email, pls check your mailbox ( 2012/11/30 )

Message： Hello! I am designed project in ucancam v9 for Embossing machining . I want change size project with path . I changed size ,toolpath not change. please help me.Thank you. FarHey 2012/11/29

Reply： Hello, related to the size of the tool dimensions and overlap rate，you can’t change toolpath size. ( 2012/11/29 )

Message： Hello, I would like to upgrade to the Pro version of Ucancam Engraving Software. Can you please let me know the cost. i am currently using Version 9.7 Many Thanks Andy O’Brien 2012/11/28

Reply： Hello, we will contact you with Email, pls check your mailbox. ( 2012/11/28 )

Message： I have ucancam software and usb dungle with poduct no sn. M11-1-0080. I have change my lab top but. After the installation it can’t open. I have inserted the dongle but it can’t openm the programme it gives error m$assage like this the application was unable to start correct (0xc0150002) click ok to close the application. I have done it for several times. Please what do I have to solve the problem Best regards Charles charles ofosu appiah 2012/11/19

Reply： Hello, pls download the new version, reinstall the program. the link:http://www.ucancam.com/V9.7-WM-Eng.rar ( 2012/11/19 )

Message： Dear Sir:How about the Windows8 64 bit? Did you try it? I wait to buy the V9, if Windows8 64bit is ok. Thank you for your help. Hal Shih 2012/11/14

Reply： hello, I’m sorry, we can’t find windows 8 in the market now, we will give you reply asap. ( 2012/11/14 )

Message： Does it work windows 8 pro ?? Please respond to emergency impossibly 2012/11/14

Reply： Hello，now we can’t find win8 system in the market, there is no test environment. We will test asap when we find the windows 8, please wait for my message, thanks. ( 2012/11/14 )

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