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Message： Hello.I have purchased Ucancam V9.7, but when I try to install, appears a message saying that dongleinstall.exe isnt an Win32 valid directory. I tried to find this file in drv file, but it seems to be empty (0 kbytes). Can you help me please? Jean Paul 2013/03/29

Reply： Hello, you can download the install files from our web(http://www.ucancam.com/download.asp Ucancam Engraving Software V9.7),then try again. ( 2013/03/29 )

Message： I bought a Ucancam V9 software for engraving and would like to know if there is a version of the program in Portuguese Eleandro 2013/03/21

Reply： Hello, we don’t have the program in Portuguese now. ( 2013/03/21 )

Message： Im looking for common line nestig for rectangular shapes, it si specialy for safe time in cutting toolpaths. i like the new parametric feature in your software. if your new version of ucancam can do this. i will like have a qoute. i get the V 9.3, could it be upgrade? best regards… Enrique Rodriguez C. Mr. Enrique Rodriguez C. 2013/03/18

Reply： Hello, Pls tell me your dongle SN. the common line is for ucannest,the new version of “Parametric Design” has not released. ( 2013/03/18 )

Message： I purchased the Pro Ucancam, but learning to use it to work in 3D. I asked import *. Igs; * obj, * stl, where I can get these plans? Drawn plans in autocad, must be 3D? Under which I import from autocad Extension? ARIEL 2013/03/12

Reply： Hello, Simple shape, you can use ucancam；Complex shape, you can use 3D Max, Rhino, etc. ( 2013/03/12 )

Message： I purchased the Pro Ucancam, but learning to use it to work in 3D. I asked import *. Igs; * obj, * stl, where I can get these plans? Drawn plans in autocad, must be 3D? Under which I import from autocad Extension? ARIEL 2013/03/12

Reply： Hello, Simple shape, you can use ucancam；Complex shape, you can use 3D Max, Rhino, etc. ( 2013/03/12 )

Message： Hello, I would like to know how much does it coast ucancam (pro and not pro), and how can I buy it? Thank you, Paola paola 2013/03/11

Reply： Hello, we will contact you by Email, pls check your mailbox. ( 2013/03/11 )

Message： Hello I would like to purchase “Ucancam Pro”. Please teach me a method. Thank you Katsumi 2013/03/04

Reply： Hello, we will contact you by Email, pls check your mailbox. ( 2013/03/04 )

Message： hello this. I bought a cnc with RZNC-0501 controller. I have the Ucancam 9.5 with serial number M12-1-0220. Can you send me the post processor for this machine? thank you very much amador 2013/02/25

Reply： Hello, please give me an example file for your machine, or contact your machine manufacturer. ( 2013/02/25 )

Message： Hi, I’m a new user and have a small CNC machine that uses a PC with Mach3 as the controller. Do you have a Mach3 post file available? Thanks Paul Paul 2013/02/21

Reply： Hello Paul, I have sent the post to your email, pls check. ( 2013/02/21 )

Message： hi,ive downloaded the ucancam v9.7 file from the download tab and when i try setting it up i click on the “wtSetup.exe” but an error message keeps coming up saying “can not open file: setup.ini” the reason i am trying to get this right because i am having trouble with the toolpath shaded simulation that causes the programme to stop working dario 2013/02/17

Reply： Hello, pls redownload the install files, when you reinstall the program, pls uninstall your old version. ( 2013/02/17 )

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