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Message： hello can us helped me for my program it have problem because it don’t have Arabic fonts im typing by Arabic but is my typed in the rong side please helpe me Aram jawdat 2013/06/06

Reply： Hello, you can install Arabic fonts in your system which you need，ucancam can call fonts library. ( 2013/06/06 )

Message： ucc UcancamV9 extension generates files. I need to generate a nc which is what you use my machine rodolfo 2013/06/05

Reply： Hello, save the toolpath as nc file, pls click Toolpath->Toolpath output in the menu bar. ( 2013/06/05 )

Message： Hi, I need to install ucancam v8 onto my computer after failure. Where can i download the install files? Dave K 2013/06/05

Reply： Hello, pls tell me your dongle SN. ( 2013/06/05 )

Message： What must I do to upgrade the standard version? Gisela 2013/06/03

Reply： Hello, we will contact you by email. ( 2013/06/03 )

Message： Hello! My PC install ucancam 8.Then i no ucancam install disk. But i have ucancam usb key may be i install V9 ucancam pls help me. Now i haven’t disk. Hayrullo 2013/05/28

Reply： Hello, V8 dongle can’t run Ucancam V9, pls tell me your dongle SN, I will send you the installation files. ( 2013/05/28 )

Message： Hello! I do furniture facades on the Artissman s 3204 machine, I use the Ucancam v8. Prompt please as I can get the Ucancam v9 program with the waveboard function and whether it will work at my machine. Thanks Nikolay 2013/05/27

Reply： Hello, the Ucancam V9 gcode is the same as Ucancam V8, it can work at your machine. ( 2013/05/27 )

Message： Sorry! Your is SN: M12-3-0219. Gisela 2013/05/27

Reply： Hello, your dongle is for ucancam standard version, if you want to use pro version, you need upgrade it. ( 2013/05/27 )

Message： The dongle number is 03464… Gisela 2013/05/24

Reply： Hello, your software is ucancam？ our dongle serial number don’t like this, it is SN:********, pls make sure what software you are using. ( 2013/05/24 )

Message： I am having trouble saving to .nc file type. Are there instructions showing how to save? VSE 2013/05/24

Reply： Hello, pls select the toolpath, click Toolpath->Toolpath output in the menu bar, you can save the toolpath as .nc file type. ( 2013/05/24 )

Message： I receive the Software, but my System doesn′t find the dongle – no Driver found. I have a WIN 7, do you have a Driver for the dongle usb stick? Helmut 2013/05/22

Reply： Hello, which version of ucancam did you receive, if V9, pls open the directory where Ucancam exist, and open the sub fold Drv, run the file dongleinstall.exe. ( 2013/05/22 )

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