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Message： Hello i have waveboard version of UcanCam v9 dongle i install 9.8 beta 2 version and install it on clean new operating system (W7). I start program but cant see any Pararmetric menus. Waveboard menu appears normally. Hmmm? Andrew 2013/08/01

Reply： Hello, the waveboard version of Ucancam dongle purchased previously, no parametric functions. ( 2013/08/01 )

Message： Hi, I have V9.4-110901 with Dongle and SN. Can Install de V9 pro to import 3D files??? luis 2013/07/31

Reply： Hello, pls tell me your dongle SN, if your ucancam is pro version, that can import 3D files. ( 2013/07/31 )

Message： Hallo.i will buy Ucancam V9 Waveboard Software (waveboard version)programm. How much price? How long to get in Urraine ? Vlad 2013/07/29

Reply： Hello, we will contact you by email. ( 2013/07/29 )

Message： Здравствуйте! Раньше у Вас можно было скачать ucancam v8.3*. Скажите где можно скачать данную версию? Как заказать у вас ключи для ucancam v9?Как произвести оплату? Хотим перейти на более новую версию. Максим 2013/07/24

Reply： Hello, can you speak in English, tks! ( 2013/07/24 )

Message： Hello,Regarding new version 9.8 Pro: Is IJK no longer supported? Which works properly in 9.7 but now makes bad gCode in 9.8. Can you please help? Also, is there an updated UCancam guide/UCancam Post Processor guide document with corrections or changes in v9.8? Thank you!! Haik 2013/07/24

Reply： Hello, Ucancam V9.8 have something wrong in windows7 and 8, it is no problem in XP. we will correct it asap. tks! ( 2013/07/24 )

Message： hi I use ucancam v8 Yesterday there was a thunderstorm and crashed computer. Once installed on a new computer ucancam v8 key validation, Programs in runs but no files are open. Reports not correct format. Perhaps the key is out of order? Please help. Igor 2013/07/22

Reply： Hello, pls tell me your ucancam version(help > about), send me two files you saved, we will check it for you. ( 2013/07/22 )

Message： I have found that I am not able to save any new post processor files. I sometimes get an “access denied” error message when I close the program. Martin 2013/07/22

Reply： Hello, I have seen it, we will correct it asap. ( 2013/07/22 )

Message： I would just like to say thank you for releasing Ucancam V9.8. It seems to be working very well for me – you have made some very nice improvements and removed many bugs too. Martin 2013/07/22

Reply： Thanks for your support, we will continue our efforts. ( 2013/07/22 )

Message： i cannot find the wave board in ucan cam….please tell me where it is in the menubar vinod 2013/07/22

Reply： Hello, pls tell me your dongle SN, maybe your ucancam is standard version, the standard version doesn’t include the wave board. ( 2013/07/22 )

Message： I have ucancam v9 when i use the toolpath in my machine it cuts in wrong direction and makes loop this is basically because my drawing imported from corel has a small loop which cannot be detected by normal vision so how can I identify the loop or overlay in my drawing in ucancam Gaurang 2013/07/16

Reply： Hello, pls select your drawing, click “Modify > Delete Overlay Loop”, then generate the toolpath. ( 2013/07/16 )

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