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  1. Message： I have a half rectangle and i want to create a ramp using rectangle. who it’s possible in ucancam. pls help me. Sahil 2013/10/28
    1. Reply： Hello, you can creat the area clearance toolpath, then use toolpath transform to rotate the area clearance for your ramp. ( 2013/10/28 )
  2. Message： Hi.I am having a problem with my ucancam software. When I cut curves/arcs it sometime draws them in the wrong direction (the start and ends points are the same but the cruve is inverted). Some curves are fine, some inverted.Thanks James 2013/10/25
    1. Reply： Hello, pls send me a file about your problem, my Email is tech@ucancam.com ( 2013/10/25 )
  3. Message： I’m sorry I can not find the stat Toolpaht the menu, I can explain more in detail how to see the time in minutes that will last the work process please? thanks Ivan Alvarez 2013/10/18
    1. Reply： Hello, select the toolpath, then click Toolpath->Toolpath Stat., you can see total time in Design Central. ( 2013/10/18 )
  4. Message： Ucancam Pro can import the Iges, Stl and Obj format files. I do not understand this answer, you can be more specific please. Thank you. Anonymous 2013/10/17
    1. Reply： Hello, the Iges( *.igs ) ,Wavefront( *.obj ), Stereo Lithography ( *.stl ) are 3D modeling files. Ucancam Pro can support the files import. ( 2013/10/17 )
  5. Message： How I can know the actual time of the cutting process before starting it? I have the basic V9 Ucancam. Ivan Alvarez 2013/10/16
    1. Reply： Hello，Toolpath Stat. can show you the toolpath cutting time. pls select the toolpath, click Toolpath > Toolpath Stat. in the menu bar. ( 2013/10/16 )
  6. Message： to install the Ucancam Pro, should I uninstall the one I have now which is the basic? Ivan Alvarez 2013/10/16
    1. Reply： Hello，you don’t need uninstall it, but you can’t cover the installation! ( 2013/10/16 )
  7. Message： When modeling any shape in 3D on any 3D modeling program, I can export it to UCAN cam Pro for machining? Ivan Alvarez 2013/10/16
    1. Reply： Hello, Ucancam Pro can import the Iges, Stl and Obj format files. ( 2013/10/16 )
  8. Message： hello,when i try to install dogkey this error shown to me : “c:\windows\system32\ole2.dll is either not designed to run on windows or it contains an error.” I used windows 7 for 64 bit and 32 bit but in both the above error shown to me. what i have to do? can you send the dogkey driver for me? my dogkey serial is: WM-9060407 mohammad 2013/10/14
    1. Reply： Hello, you ucancam is v8, can’t run in windows 7, pls run in windows 2000 or windows XP. ( 2013/10/14 )
  9. Message： how can i Know the real time of cutting process before start it Mosaad 2013/10/08
    1. Reply： Hello，Toolpath Stat. can show you the toolpath cutting time. pls select the toolpath, click Toolpath > Toolpath Stat. in the menu bar. ( 2013/10/08 )
  10. Message： Hello, how much is to uptade Ucancam V8 to Ucancam V9? And how is the process? Do we have to send our dogle to you? Kelly Menezes 2013/10/08
    1. Reply： Hello, we will contact you by Email. ( 2013/10/08 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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