Message

Message： Hello. I have a dongle SN: BM-10050055 and disc with UM(Ucancam) v8. I need UM for Windows 8. I was installed UM V 9.8.1 and dongledriver, and inserted my dongle. But system message: The dongle not found! What problem, please? Yurij 2013/12/13

Reply： Hello, your dongle is for Ucancam V8, can’t run ucancam V9. if you need run ucancam in windows 8, pls purchase the Ucancam V9 dongle. ( 2013/12/13 )

Message： hello,ihave machine v 9.5,my dongle number sn:m11-4-0299. can get another one ibought the machine from yiwu .iasked the seller copy of the dongle ,he said cant , ineed another one to do my work fast? thanks kazzaz 2013/12/11

Reply： Hello, you can purchase a new dongle, we will contact you by Email. ( 2013/12/11 )

Message： Hello, got a machine, and start the software Ucancan the message “The dongle not found” appears , how to proceed?Machining Center RZ-RT2030 New Smart Model – Brand RAZI 380 Volts —— Serial No. 1201-001 Lourenir 2013/12/09

Reply： Hello, run ucancam, need dongle, do you have the ucancam dongle? ( 2013/12/09 )

Message： Hi! When I`m starting Ucancam pro, system message: “The dongle not found!” Where is my dongle or what`s problem? Yurij 2013/12/06

Reply： Hello, do you have the ucancam dongle, pls tell me your dongle SN. ( 2013/12/06 )

Message： I am using V9.8.02.. is there a way to change the default directories when opening, importing and saving files also when importing can I change the default file type to .DXF. Many thanks. Bob 2013/12/04

Reply： Hello, the directories will be remembered when opening, importing and saving files in the next time. but can’t change the default file type to .DXF. ( 2013/12/04 )

Message： hi,i want to know if i had ucancam v9 dongle,am i be able to us it with ucancam v9 pro? thanks joshua 2013/12/04

Reply： Hello, pls tell me your dongle SN. Ucancam have 3 versions: standard, waveboard and pro, their dongles are different. ( 2013/12/04 )

Message： hello.I recieved the “UCanNst V9? version along with a cnc plasma cutter I purchase from Chine’s company. Is it the correct version for me? Hagai 2013/12/02

Reply： Hello, It is correct. Ucannest V9 is designed for CNC plasma cutting machines, laser cutting machines, wire cutting machines, water jet and so on. Please be assured to use. ( 2013/12/02 )

Message： Hiya,I have Ucancam V9 Waveboard version.How can I upgrade to Professional Version? Simon 2013/11/29

Reply： Hello, we will contact you by Email, thanks. ( 2013/11/29 )

Message： Hiya, Can I open files of the type .AC6 using Ucancam? If so, how? Simon 2013/11/29

Reply： Hello, Ucancam and artcut are different software, so you can’t the .AC6 files in Ucancam. ( 2013/11/29 )

Message： I set xy=0 and z=0 on material, I give z depth for cutting is 5mm but at starting it will cut 5mm depth but after some times it cuts only 3mm why it reducing automatically. mahesh 2013/11/27

Reply： Hello，pls give me the nc file to my email:tech@ucancam.com. ( 2013/11/27 )

GuestBook

Cancel reply