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  1. Message： Hiya,I have Ucancam V9 Waveboard version.How can I upgrade to Professional Version? Simon 2013/11/29
    1. Reply： Hello, we will contact you by Email, thanks. ( 2013/11/29 )
  2. Message： Hiya, Can I open files of the type .AC6 using Ucancam? If so, how? Simon 2013/11/29
    1. Reply： Hello, Ucancam and artcut are different software, so you can’t the .AC6 files in Ucancam. ( 2013/11/29 )
  3. Message： I set xy=0 and z=0 on material, I give z depth for cutting is 5mm but at starting it will cut 5mm depth but after some times it cuts only 3mm why it reducing automatically. mahesh 2013/11/27
    1. Reply： Hello，pls give me the nc file to my email:tech@ucancam.com. ( 2013/11/27 )
  4. Message： hello dear, i have recently purchased ucancam v9 engraving soft for cnc ..v9 work properly and i have no issue ..tell me something ..after that i have instaled v9 pro version that give an error on windows7 ..”failed to creat empty folder” how i can resolve this issue .. i will appriciate ur help dongle serial no :M1 nasir 2013/11/22
    1. Reply： Hello，you dongle is for ucancam standard version, can’t run the pro version. pls install the program of standard version. ( 2013/11/22 )
  5. Message： Good day! I have Ucancam V9 Engraving Software (standard version). How do I get waveboard version or a professional version? Thank you! Urii 2013/11/21
    1. Reply： Hello, we will contact you by Email. ( 2013/11/21 )
  6. Message： Good day! I have Ucancam V9 Engraving Software (standard version). How do I get waveboard version or a professional version? Thank you! Urii 2013/11/21
    1. Reply： Hello, we will contact you by Email. ( 2013/11/21 )
  7. Message： NEW UCANCAM 9.8.1 after installation, i am unable not open ucancam software even dongle is plugged in. please help and reply. Raman 2013/11/15
    1. Reply： Hello, maybe you uninstall the dongle driver, pls open the directory which Ucancam exist in. and open the sub fold Drv, run the dongleinstall.exe file to install the dongle driver. ( 2013/11/15 )
  8. Message： v9.8.05 not download.Would you please send me an email fatih 2013/11/11
    1. Reply： Hello, the download link is no problem, pls try again。 if not, pls tell me your dongle SN. ( 2013/11/11 )
  9. Message： Hi. resently i bought Rover 1325 with software Ucancam. in video tutories they worked “Ucancam Pro vV9” but they sent me Ucancam V9. how i can get Ucancam Pro V9? also,they told me that machine has lath turning option, but nowhere in the tutorials i can not find any info about this. Usta 2013/11/07
    1. Reply： Hello, Ucancam have 3 versions, maybe your ucancam is standard version. If you need Ucancam Pro V9, we will contact by Email:sales@ucancam.com; about the machine problem, plas contact the Machinery manufacturer. ( 2013/11/07 )
  10. Message： best days of my trouble when cutting round letters (d h g op ….) What could be the reason for this is cutting cutting standing at every point I’d appreciate if you can help me …. ahmet 2013/11/05
    1. Reply： Hello, I don’t know what you mean, can you describe it specifically？you can send your problem to email tech@ucancam.com ( 2013/11/05 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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