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Message： Hello! Does Ucancan9 software work with any CNC engraving/router machine? Arne 2014/01/24

Reply： there is a powerful postprocessor in ucancam so ucancam can work on any router machine. ( 2014/01/24 )

Message： Hi, I faced with trouble with ucancam v8. It not open most of UCC files, bigger than 300kb, and some smaller files. It also shutting down than I trying to draw waves ant than i trying to cut ellipses. And also program terminates then i starting import of any dxf files. I already tried to install ucancan on another PC and faced with same troubles. That’s why I think that trouble is in USB dongle – I think it’s cache is owerloaded. But I don’t know how to erace dongle’s cache, if it possible. Hope on your help, best ragards. Artyom 2014/01/24

Reply： in system setting, pls reset to default. ( 2014/01/24 )

Message： I have a problem with a ucancam v9. When I would like to create a G-code from ucancam to .nc ( for Mach3Mill), G-code isn’t correct. My post set :(general CNC) //line number //FORMAT /////////////////// FORMAT FORMAT FORMAT FORMAT FORMAT ////////////////////////////// UNITS ////////////////////////////// FILE_EXTENSION //////////////////////////// LINE_NUM_START <1> LINE_NUM_INCREMENT <1> ////////////////////////////// PROG_HEAD TOOLCHANGE SPN_CW PROG_TAIL The G-code doesn’t have the form M03 to start rotation speed to all tool’s. I heve to correct each code every time. Michnik 2014/01/23

Reply： pls send your correct G code file to sales@ucancam.com so that we check and make the post for you. ( 2014/01/23 )

Message： please tell me the proper procedure of installing ucancamv9. although i have installed it it says dongle not found and iam not able to find out my dongle serial no where it is mentioned on the dongle.. please reply me as soon as possible mahan 2014/01/23

Reply： http://www.ucancam.com/training1.asp , about installation. ( 2014/01/23 )

Message： Hello, I just bought CNC Router with ucancam ver 9.8 included, when I imported a dxf file, there were some missing line, and sometimes the line were not in actual position in ucancam, as I tried to open the dxf file in autocad, the line are already attached to each other and in proper position, can you please solve this? thank you! Anton 2014/01/23

Reply： pls send your dxf file to sales@ucancam.com so that we can trace it. ( 2014/01/23 )

Message： Hello. I am user and client in the software you Ucancam V9. I would like to explain com pass a file to Auto cad UCAN cam . Thank you. Ivan Alvarez Ivan Alvarez 2014/01/17

Reply： Hello, Ucancam can import and export the dxf file for Autocad. ( 2014/01/17 )

Message： Greetings, I use your product CNC router and work them long ago But the problems of the versions of the program that he does not support the Arabic language in writing, this is a problem I have helped me in this problem Thank you Murad 2014/01/10

Reply： Hello, which version of the software you are using? pls tell me your dongle SN. ( 2014/01/10 )

Message： sir,i want to buy ucancam for windows xp or windows 8. i am in india. how do i buy this?thanks sunjoy 2014/01/03

Reply： Hello, we will contact you by email. ( 2014/01/03 )

Message： I am having a problem with my dongle VER 2.2. it does not work on win7. please give one best solution. Satu 2014/01/02

Reply： Hello, you dongle is for Ucancam V8, it can’t run in win7; if you want to work on win7, you need to buy Ucancam V9. ( 2014/01/02 )

Message： Hi,I have a problem saving a file in nc format in readness for engraving on the CNC engraving Machine. I am using Ucancam 9 and NCStudio software. Lawrence/Edrick 2013/12/30

Reply： Hello, what’s the problem? please tell me the specific information，send email to tech@ucancam.com. ( 2013/12/30 )

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