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Message： hello. I just downloaded the latest available version V12.0- When I try to open the program from the desktop icon, it asks me to be able to make changes to my computer. After allowing it to do so, I get the following message: Cannot open the ‘setup ini’ file. my SN:M 18-4-040. Rodrigo 2023/05/12

Reply： Hello, when install ucancam , it don’t need the dongle. I have downloaded ucacnam , and install , it is no problem. “Cannot open the ‘setup ini’ file” , , which is windows system prompt message. mabe your setting make it. ( 2023/05/12 )

Message： Been using Ucancam for 14 years! Version 12 arrived and I installed it. Created a box 230mm square at origin 0,0 and a cut depth with a 6mm cutter on the line set to 6mm cut depth. The Gcode produced or general CNC makes box 485mm x 485mm !! and cuts to a depth of -12.660 ?? Why is this crazy thing happening????? Simon 2023/05/10

Reply： Pls uninstall all your ucancam version , and reinstall. ( 2023/05/12 )

Message： Не могу скачать с Вашего сайта программу для версии 11 (SN: M18-4-433) Подскажите пожалйста где мне взять ссылку на программу? Anzor 2023/05/09

Reply： you can download from https://1drv.ms/u/s!AiYcDNJ4w_HIg1OabDTi-mhYVf-6?e=kM2DTI ( 2023/05/09 )

Message： Been using ucannest V10 for years no issues then broke computer and dongle. Downloaded V12 and when I output path and insta In my plasma table the part isn’t correct. My plasma table is a baileigh Ben 2023/04/30

Reply： pls send your nc file to tech@ucancam.com so that we can check it. ( 2023/05/04 )

Message： how about the dynamic mill function? chen 2023/04/19

Reply： we are developpping this function, that will be released in next version. ( 2023/04/19 )

Message： hi, for many years, i worked with ucc v10 software, but now y tray to actualize myself with v12 pro. the the version thad i download fron your web, makes an error “C:\Users\hp\Downloads\V12 0-Ucancam Pro\Ucancam Pro.rar Cannot open file as archive”, and i cant decopress or install it. MyS Tauro 2023/04/14

Reply： pls use winrar/winzip software to decopress it. ( 2023/04/20 )

Message： V11 dongle not found. serial no – VM14-3-00701 Firzaili Yahya 2023/04/13

Reply： pls check wether you have installed the driver of dongle. ( 2023/04/20 )

Message： User guide in Arabic Ali al mosawie 2023/04/13

Reply： Sory! till now there is not Arabic language Guid for ucancam. ( 2023/04/20 )

Message： Tutorials for beginners Ali al mosawie 2023/04/13

Reply： pls check http://www.ucancam.com/en/teaching ( 2023/04/20 )

Message： Hello, My name is Svetlana. We are using your software on our machines morbidelli n100 morbidelli x200 Now we need for them post processors. Can you offer it? Is yes- please contact me by e-mail: s.dudkina@inbox.ru por in wechat: +77013001881 Svetlana 2023/04/07

Reply： Hi, you can try “Gerenal CNC” post processor, if not work, pls send your nc file for morbidelli n100 morbidelli x200 to tech@ucancam.com so that we can check it. ( 2023/04/10 )

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