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Message： Dear Sir/Madam, Can you please help me know how to set up a file with cutting in several laps but with different values in z axis using ucancam like in this video on youtube link: https://www.youtube.com/watch?v=QfR3Y8aRZ6k Actually I cannot make a cut of a board of 3cm automatically. I use to make several laps manually. Please help Yours Faithfully Eng.Gautier Gautier 2015/09/29

Reply： you can set the different depth when creating toolpath. ( 2015/09/29 )

Message： I have 3 dongles that were working completely fine with v 8 and v 9 but when I downloaded ten only one worked the other two are not working abbas 2015/09/28

Reply： v8 dongle can not work on v10 software . but v9 dongle can. ( 2015/09/28 )

Message： Hi, I am looking for a art program and cutting driver for my OMNISIGN PLUS pro 1360 I can’t seem to get my ArtCut programs to work my my plotter/cutter Thank you ChrisFoley 2015/09/24

Reply： ucansign is for cutting plotter. ( 2015/09/24 )

Message： Hi, I am looking for a art program and cutting driver for my OMNISIGN PLUS pro 1360 I can’t seem to get my ArtCut programs to work my my plotter/cutter Thank you ChrisFoley 2015/09/24

Reply： ucansign is for cutting plotter. ( 2015/09/24 )

Message： when i install version 10.2 it works with my dongle, and when i install 10.3 it says dongle not found. whats the problem? JoHn 2015/09/16

Reply： maybe you don’t install the dongle driver. ( 2015/09/16 )

Message： hi I have installed ucancam V 10 I have inserted dongle of v9 now when i start ucancam it says failed to create empty document what should i do thanks in advance gaurang 2015/09/11

Reply： your dongle is for standard version, you want to run ucancam Pro. ( 2015/09/11 )

Message： im getting “dongle not found” and also “unable to launch c:\programfiles\emvsmartcardreader\smartcard.exe what should i do? John 2015/09/11

Reply： uninstall Ucancam, and install it again(take care the last step) ( 2015/09/11 )

Message： Hi, I would like to purchase the pro version, I am going to Shanghai exhibition next week Sept 16 to 19, 2015 would your company participate in this exhibition? Ronny Laborada 2015/09/08

Reply： we don’t take part in this exhibition, you can purchase the pro version, we can deliver to your hotel. ( 2015/09/08 )

Message： Я have winows xp, ucancam v8 and a dongle for this ucancam. All time the program has worked. But yesterday when I click ucancam icon, the window message was appeared^ Failed tp creat an empty docuent”. Reinstalling the programe didn’t help. What will I do to run the ucancam? Ekate 2015/09/07

Reply： pls unistall, and reinstall ucancam again. ( 2015/09/07 )

Message： Hi, I currently have Ucancam V10 and I want to upgrade it to Waveboard version, is this possible? and does the waveboard version already have pre-made designs or template that we can use (ready to use or cut) or we have to do the designs by ourselves? Ronny Laborada 2015/09/07

Reply： if you upgrade the standard version to waveboard version, you need send back your old dongle. waveboard version have pre-made designs . ( 2015/09/07 )

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