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Message： Upgraded to Ver 10.4, and seems that the Bitmap tracing has “gone”. the tracing is very rough and I can’t get anymore the quality of trace I used to get up to Ver 9 including. I noticed also that the defaults parametrs has been changed.. however besides range checking I do not see that parameters are effecting the function. I’d love to use this function and actually can’t without it…. what am I doing wrong? Dubi 2015/12/29

Reply： Hi the newest version is V10.4-151228,you can download it . and try again. ( 2015/12/29 )

Message： when i try to install i recive an error “the application has failed to start because its side-by-side configuration is incorrect”. whem i try to install it on an other computer the i recive an another error “Error reading setup initialization file” please help me to solve the problem. shukie atias 2015/12/28

Reply： Hi you can download the newest version from our web, and try again. ( 2015/12/28 )

Message： I received Ucancam V10 with a Baleigh router table I bought. I would like to add dimensioning to drawings I make to allow for signoff before cutting parts. I see that V9 had dimensioning,but can’t find it in V10. Can it be added? Do you have plans for adding it? Paul G 2015/12/28

Reply： ucancam V10 have dimension function in parametric menu. ( 2015/12/28 )

Message： Hi I bougth cnc engraving machine with Ucancam V9 and NC studio 1200×1200 I will use for engraving doble sheets plates ( STOP, START PUMP 1 and so on) All fornts are not single line Font and when I use the Single stroke function The Font is not very good and also the machine take almost same time to engrave. I found single line fonts in the web but I do not Know how install it or you can provide me the file with this fonts .Kind Regards Jose Maria 2015/12/21

Reply： Hi if you have the single line font file, you can copy it in windows font fold. then start up Ucancam. you will find them. ( 2015/12/21 )

Message： Hi I am using Ucannest V9 I want to upgrade to V10 how do I upgrade my existing dongle Graham 2015/12/16

Reply： Hi, V9 dongle surpports Ucannest V10.you can directly download Ucannest V10. ( 2015/12/16 )

Message： Hi, I have a problem that I lost my dongle to ucancam v9, and I do not know what to do ?? Tomas 2015/11/30

Reply： sorry to hear that, you can purchase ucancam on http://www.ucancam.com/purchasing.asp ( 2015/11/30 )

Message： Thanks for your answer! You could show in a video tutorial how to make Ucancam control program for the rotary axis A or B, or to put on your website the description of a sequence of operations to create processing balusters ??? If you show, it will be very cool for Ucancam !!! Dorofeev Oleg 2015/11/24

Reply： Ok,we will make the video tutorial how to make the toolpath for the rotary axis A or B later. ( 2015/11/24 )

Message： Hello, please tell me how to make the right path for rotary axis C, with the help of all features of Ucancam.I want to use the rotary axis C and the postprocessor in the latest version of Ucancam. I think that this question torments not only me, if possible, make a training video, posting it on your website. Thank you!!! Dorofeev Oleg 2015/11/23

Reply： Sorry! Tiill now Ucancam can only make the toolpath for rotary axis A, B. and can not make the toolpath for rotary axis C. ( 2015/11/23 )

Message： Hi, i buy ucancam v10, its very good, very happy this software, know can ucancam use to donek tool, and ucancam have 4 axis software, v10 can use for ford cnc Thanks Fairul 2015/11/23

Reply： Thanks for your interrest with ucancam. what is “donek tool”? ucancam have 4 axis software, but we are not famliar with ford CNC. ( 2015/11/23 )

Message： Hi; I already worked with Ucancam V9, My problem is that when I import image as vector from coreldrawX7 as DXF or PLT files, the imported image appear with some errors(the imported image is incorrect). please; can you help me to solve this problem. best regards Mohammed Alshukri 2015/11/17

Reply： pls send your dxf or plt file to tech@ucancam.com so that we can check it ( 2015/11/17 )

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