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Message： Ucancam v10.4-151010 crashes when Profile Maching (On/Inside/Outside) and selecting Multilayer and selecting Plunge “Ramp Down” This happens always and on 2 different computers. Can you please help? Haik 2016/02/22

Reply： pls download the newest version from our web http://www.ucancam.com/download.asp ( 2016/02/22 )

Message： I have the ucannest v10 I am having a hard time trying to import a file from my AutoCAD I converted to .DWG but when I import it there is no drawing. Any help would be great Pete 2016/02/22

Reply： pls use dxf file format for Autocad importing . ( 2016/02/22 )

Message： Hi Does Ucancam have a knife cutting function for a CNC router machine? Thank you. Jesse Bell 2016/02/22

Reply： Yes, Ucancam have the cutting function for a CNC router machine ( 2016/02/22 )

Message： I can’t install drivers for the dongle key ( windows 7, ucancam v10) Error appears Unable to launch C:\Programm Files\EmvSmartCardReader\SmartCard.exe How shall I solve this problem? Thank you Anonymous 2016/01/29

Reply： pls uninstall the driver,then reinstall again. ( 2016/01/29 )

Message： i need to put my cnc redsai rs-6090 in the post prcess please need your hel krespine 2016/01/27

Reply： what is the difference between your cnc machine and the general CNC machine in ucancam ? ( 2016/01/27 )

Message： How much to purchase a dongle for the V10 please?? Fouina 2016/01/25

Reply： you can order from http://www.ucancam.com/purchasing.asp ( 2016/01/25 )

Message： Hi there, I’ve still got a Ucancam V8 router machine on 32 bits and is still going well … but can I purchase a dongle can run V8 on 64 bits please…if I cant, what can I do to run my router machine on a 64 bits?? Fouina 2016/01/22

Reply： Ucancam V10 can run on win 7/8/10 64 bits. you can order from http://www.ucancam.com/purchasing.asp ( 2016/01/22 )

Message： dear sir; when I press XY-0 and Z-0 to define the origin point, I get that error ” there is error in the machine coordinates, please switch to the workpiece state”. pls can you help me to solve this problem?? best regards, Mohammed Alshukri 2016/01/22

Reply： which software do you use? ( 2016/01/22 )

Message： Does the cost of your professional and rotary software has shipping cost inculded in its price? Thomas 2016/01/19

Reply： the price does not include the shipping cost. and you can purchase on http://www.ucancam.com/purchasing.asp ( 2016/01/19 )

Message： Hi, I have Ucannest 10 that was packaged with my Baileigh Plasma table. I have a blue USP drive With Serial Number (PM14-2-0023), etc. on it and a smaller silver one. I cannot start Ucannest with either. Which is the dongle and what is the solution? Do I have to buy a new copy? Thanks Bill 2016/01/18

Reply： Yes, your dongle is for ucannest software. maybe you don’t install the dongle driver. you can uninstall ucannest, and reinstall again(don’t cancel the last step) ( 2016/01/18 )

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