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  1. Message: hello how can I make (Iges)and(mould) with Ucancam pro V11? mohammad 2023/05/21
    1. Reply: you can make surface , relief with Ucancam Pro, and import iges file into ucancam. but you can not output iges file now. ( 2023/05/25 )
  2. Message: I bought Ucannest V12. Does Ucancam come with it too? Joe 2023/05/16
    1. Reply: no, just ucancanest V12. ( 2023/05/18 )
  3. Message: Loaded the software and when I go to open the software, I get the message “Failed to create empty document.” I tried on two different computers. I tried uninstalling and reinstalling.. Joe 2023/05/16
    1. Reply: “Failed to create empty document.” it means your dongle is not matched with the software version. for example , you run ucancam Pro with ucancam standard version dongle. ( 2023/05/16 )
  4. Message: Version 12; Why when double press mouse wheel Zoom to object (or all IF NON SELECTE3D|) does not work!?!?!? it is so annoying! Simon 2023/05/12
    1. Reply: pls detail the operation process. ( 2023/05/15 )
  5. Message: Hi, I have bought Ucannest Pro. I need training course for CNC plasma. Is there any traning in FRENCH ymele Paul 2023/05/12
  6. Message: hello. I just downloaded the latest available version V12.0- When I try to open the program from the desktop icon, it asks me to be able to make changes to my computer. After allowing it to do so, I get the following message: Cannot open the ‘setup ini’ file. my SN:M 18-4-040. Rodrigo 2023/05/12
    1. Reply: Hello, when install ucancam , it don’t need the dongle. I have downloaded ucacnam , and install , it is no problem. “Cannot open the ‘setup ini’ file” , , which is windows system prompt message. mabe your setting make it. ( 2023/05/12 )
  7. Message: Been using Ucancam for 14 years! Version 12 arrived and I installed it. Created a box 230mm square at origin 0,0 and a cut depth with a 6mm cutter on the line set to 6mm cut depth. The Gcode produced or general CNC makes box 485mm x 485mm !! and cuts to a depth of -12.660 ?? Why is this crazy thing happening????? Simon 2023/05/10
    1. Reply: Pls uninstall all your ucancam version , and reinstall. ( 2023/05/12 )
  8. Message: Не могу скачать с Вашего сайта программу для версии 11 (SN: M18-4-433) Подскажите пожалйста где мне взять ссылку на программу? Anzor 2023/05/09
  9. Message: Been using ucannest V10 for years no issues then broke computer and dongle. Downloaded V12 and when I output path and insta In my plasma table the part isn’t correct. My plasma table is a baileigh Ben 2023/04/30
    1. Reply: pls send your nc file to tech@ucancam.com so that we can check it. ( 2023/05/04 )
  10. Message: how about the dynamic mill function? chen 2023/04/19
    1. Reply: we are developpping this function, that will be released in next version. ( 2023/04/19 )