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Message： Hi, Thank you for your reply for my last request. You advised me to use Ucancam v10 insteed of v9. Now my question is: will v9 dongle work with Ucancam v10? Regards! Ir.Gautier 2016/07/29

Reply： yes ( 2016/07/29 )

Message： We recently installed ucancam v10 on Windows 10 x64. We cannot get the text tool to work. It doesn’t see any fonts Dan 2016/07/26

Reply： pls uninstall, and reinstall again. ( 2016/07/26 )

Message： Hello Tech, Can you please send me the latest Ucancam Post Processor Guide? Thanks! Haik 2016/07/23

Reply： pls check http://www.ucancam.com/poste.asp ( 2016/07/23 )

Message： I am having trouble importing DXF files created in Adobe Illustrator for MAC. I have not had this problem in the past. I am using v10.5. josh 2016/07/21

Reply： what is the problem about dxf, you cam send your dxf file to tech@ucancam.com ( 2016/07/21 )

Message： I want to make perforated panel 1,2 x 2,4 m by using ucancam, the diameter of the round shape is 10 mm and spacing to end of each round is 5 mm. but whenever I do the profile machining, the program always freezes and not responding, my computer is intel i7 with 3 GB memory, please fix this problem Anton 2016/07/21

Reply： pls uninstall ucancam. and reinstall again ( 2016/07/21 )

Message： Dear Sir/Madam, I need help in using Ucancam v9. When I save a file from Ucancam v9, the size doesn’t remain the same on output ( NcStudio ). Actually I was changing the sizes from Ucancam (multiplying the normal size by 5) in order to get the required size on output. Please,How can I set it so that the output will remain the same as input file without changing sizes from Ucancam? Thank you in advance Ir.Gautier Gautier 2016/07/20

Reply： ucancam had upgraded to V10.5, pls try with V10.5 ( 2016/07/20 )

Message： hello. I use Ucancam V10. I want to make a nametag. so I want internal single line font(single stroke font) list for ucancam V10. please answer. KIM 2016/07/05

Reply： pls check the font combolist in ucancam. ( 2016/07/05 )

Message： I tried to cut inside first then the outside of the letter o, but it cuts the hole in the metal. How can I make it cut right? sammy 2016/07/05

Reply： pls send ucc file which you want to cut to tech@ucancam.com ( 2016/07/05 )

Message： How can I connect letters like o and a so that the plasma cutter leaves the inside of the letter as well…. sammy 2016/07/01

Reply： firstly cut inside, then cot ouside. ( 2016/07/01 )

Message： Mr I have bought a ucancam reference of the dongle WM-9040256 WHISH WORK ON WINDOWS XP I have installed the V10 compatible whith windows 7 Ithink but the dongle is not found how can I use my old dongle thank you Bouzrara 2016/07/01

Reply： Hi, your dongle is for Ucancam V8. which just work on Win XP. if for Win &, you need ucancam V10, you can order from http://www.ucancam.com/purchasing.asp ( 2016/07/01 )

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