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Message： Hello, I have problems ucancam v8. 1. Toolpath: border remain 0.00 so Z didn’t go down. 2. Spindle cannot automatic on, I must turn on manual. Thank Rochan 2017/05/02

Reply： Ucancam V8 is out of service, if have any problem.pls upgrade to V10. ( 2017/05/02 )

Message： Hello, Please how do I use two tools on rotary, one to do the roughing and the second to do the smooth? I have clicked on F1 for help, nothing like that is showing and also some of the stuff in F1 are not even showing when you click on the topics. My version is the Ucancam 10.6 + Rotary. Thanks Thomas 2017/05/02

Reply： for roughing, pls check the item “Layer”, and set the layer depth in the rotary axis mill dialog. ( 2017/05/02 )

Message： Hello, Am trying to use surface rough and then surface finish at the same time, but its not allowing me, to select surface finish after surface rough, unless I reload the STL file and do it separately, is this the way it works? Version 10.6 ucancam + rotary Thomas 2017/04/28

Reply： pls check the item “Layer”,and set the count of layer. it is rough mill. if you want the another finish mill, pls select the smaller tool , and uncheck item “Layer” to creat the finish toolpath for rotary axis mill. ( 2017/04/28 )

Message： Hello, I have a problem with Ucancam, I can’t export files as DXF, EPS or PLT. I’m using Version 10.06, Windows 7. The files are not created. I tried few times to install again but, it still doesn’t work. I hope You will help me to fix that problem as soon as posible. Thank you. Best Regards, Mateusz Palucki Mateusz 2017/04/26

Reply： pls check your windows system wether you have the right to create the file in your folder. ( 2017/04/26 )

Message： Please send me the link for version V8.20.M and V8.18.3 M. Sreejith 2017/04/23

Reply： V8 is too old, it is out of service now ( 2017/04/23 )

Message： Hello, How do I add roman ogee to your tool library that will give me the right shape? Thomas 2017/04/21

Reply： Hi, till now ucancam does not support the shaped tool to be added in the tool library. but you can also use the roman ogee in real machinng. ( 2017/04/21 )

Message： hi….pleas help me my plotter machine V8 sc 631E Problem missing dongle how to is fix…. you have a same to same software for internet . . . What web site or software name … please help me mahesh 2017/04/21

Reply： Hi V8 is too old, and it is out of service. ( 2017/04/21 )

Message： Hi, I bought your V9 program to run a desk milling/engraving machine made in China! I would like to engrave small lettered plackards, but there is no single line Text in the font library! The single line font is just that! one font! How or where can I get single line Text into the font library of ucancam V9 ?? Tony Ilyes 2017/04/17

Reply： there are the single line font int bottom of font library, pls check. ( 2017/04/17 )

Message： I have ucancam waveboard V10. When will I download ucancam V11? Will i work in ucancam v11 with dongle of ucancam v10? Message：Hello! I have a wave which is saved in uсс (file extension). Unfortunately i didn’t remember it’s parametres by which I did it. How can I create the wave in ucancam waveboard with the same parametres but another size? Thanks　EkaterinaRussia2017/4/12 1:48:07 　　Reply：　　till now it is difficult. but in V11 ucancam will release a new function : create toolpath template from toolpath.(2017/4/12) Ekaterina 2017/04/13

Reply： about October 2017.it is not sure wether you can download it for free. ( 2017/04/13 )

Message： Hello! I have a wave which is saved in uсс (file extension). Unfortunately i didn’t remember it’s parametres by which I did it. How can I create the wave in ucancam waveboard with the same parametres but another size? Thanks Ekaterina 2017/04/12

Reply： till now it is difficult. but in V11 ucancam will release a new function : create toolpath template from toolpath. ( 2017/04/12 )

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