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Message： Is there a manual available for the Pro version 9 or 10? Melissa 2017/07/26

Reply： yes, it is in help of ucancam. ( 2017/07/26 )

Message： HELLO, I PURCHASED A SECOND AND THIRD COPY OF UCANNEST V10.4-160114. WHEN I GO TO AUTO PATH IT GIVES ME AN ERROR CODE AND CLOSES THE PROGRAM. THE ERROR CODE IS “Can’t find the toolLib_en.db!”. What do I need to do ? MY ORIGIANL COPY HAS WORKED GREAT SINCE DAY ONE ? JOHN 2017/07/26

Reply： you need uninstall all version of ucannest, and install again. ( 2017/07/26 )

Message： Hi there, My dongle just stop working and I tried to reinstall it and it is still giving me the same error messages, Error message is (Unable to Launch G/ program files\emvsmarthcardreader\smartcard.exe) do let me know how to fix this issues? Thomas 2017/07/17

Reply： this message was not from ucancam.pls uninstall ucancam and reinstall again. ( 2017/07/17 )

Message： I cannot import a dxf. file even though I have made sure the other program is closed and looked at other layers. Owen Carpenter 2017/07/14

Reply： pls send your dxf file to tech@ucancam.com ( 2017/07/14 )

Message： I can not open DXF files with ucancam V9. How do I do it? Ivan Alvarez 2017/07/05

Reply： when inport dxf, you need cloase autocad. and after importing , the drawing is maybe the other layer. pls check all the layer. ( 2017/07/05 )

Message： I Just purchased the Ucancam V10 software to work my 4th axis. Could I get some tutorials on how to create, wrap and choosing the right bits for my designs? I am interested in making cylinders and rotary wraping . Thank you Gary Smith 2017/07/05

Reply： Hi plsc check http://www.ucancam.com/RotaryAxisEng.asp ( 2017/07/05 )

Message： Hi, my dongle no work, how I can enable again? David Zamorano 2017/07/04

Reply： firstly you make sure you have installed the driver of dongle.you can uninstall ucancam. and reinstall again. ( 2017/07/04 )

Message： Hi, my dongle no work, how I can enable again? David Zamorano 2017/07/03

Reply： pls check wether you have installed the driver of the dongle. ( 2017/07/03 )

Message： My Graphic disc is broken and my computer ask me to put a CD and press ok.is there any way i can install without the disc? Dumisani 2017/06/26

Reply： you can download from web http://www.ucancam.com/download.asp ( 2017/06/26 )

Message： Hi. I have ucancam v9.7 and dongle i do wnload 10.6 not working ali 2017/06/22

Reply： hi Is there message ? ( 2017/06/22 )

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