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Message： Hello. I’m having to look into rotary axis cutting, and we currently have the latest UCANCAM here at the office. Can you direct me towards some easy-to-follow tutorials, please? Thanks. Dan 2017/11/09

Reply： for rotary axis cutting, you need ucanam Pro+rotary axis version. pls check http://www.ucancam.com/RotaryAxisEng.asp ( 2017/11/09 )

Message： Can you tell me what version AI files Ucancam will open? Bobby 2017/11/09

Reply： ai 3.0 ( 2017/11/09 )

Message： Проблема с функцией “midline machining”, не знаю как ее исправить! Помогите. http://oknatm.ru/scrin.png Alexander 2017/11/07

Reply： pls send the more info yo us abouut your question! ( 2017/11/07 )

Message： Hello. Is there a postprocessor in ruije – multi tool? John 2017/11/07

Reply： for ruijie, just select “General CNC” post processor . ( 2017/11/07 )

Message： Hi. i’m having some problem with selecting my bits. I don’t understand the size that is stated in the tool directory. I purchased bits on amazon and the sizes that I purchased are different from yours. I am use to 1/8″ ball nose cutter, 1/4″ end mill and 1/2″ etc. Please help me understand the ones in the Ucancam V10 tool directory. Eg. D6.0 H12 ball nose cutter. Can I get this in inches? Or how can I change the tool Directory to inches? Thanks. Gary 2017/11/07

Reply： you can change the system unit to inch. then open the tool libray, at this time the size if bits is in inch. ( 2017/11/07 )

Message： Hello, I’ve installed UCanCam v10 when i trying to open the program i got this error message. (Field to create empty document). Note: i have uCancam v9 working nice without any problems, but when i close v9 and open v10 i got that error message. Please help Hali 2017/11/07

Reply： ucancam V10.7 can not run on V9 dongle. ( 2017/11/07 )

Message： Hi. I’m interested in your software. What is the cost for Ucancam Rotary = Ucancam Pro + Rotary Axis.. Thanks Blossom 2017/11/02

Reply： pls check http://www.ucancam.com/purchasing.asp ( 2017/11/02 )

Message： Just need some assistance here. I am using the Ucancam V10 and trying to make a rotary axis. how do I change the axis to A axis which is my 4th axis. I notice the simulation cutting goes across the table instead of down the table what should i do? Gary 2017/11/01

Reply： hi you can check the video http://www.ucancam.com/RotaryAxisEng.asp 1: align the 3d model with a axis. 2. create the rotary toolpath. 3. output the toolpath with the post processor”roraty A axis” ( 2017/11/01 )

Message： I have Ucancam V9.7 My dongle broke. What can I do to get a new 1 or work with out 1. Bradley 2017/11/01

Reply： hi， you can buy from http://www.ucancam.com/purchasing.asp ( 2017/11/01 )

Message： When we have drawn a item in vcarve pro then imported as dfx file then opened it in ucannest like a exhaust flange inside hole outside hole and three smaller hole we do auto path then path sequence if we start on the inside holes first it always cuts across the work to reach the inner holes .so we have to cut the outside first then it will cut all inside holes find but on small items it is not good can we over come this . many thanks Adrian adrian 2017/10/19

Reply： pls disable “short moving to cut” or decrease the short distance. when create the auto path. ( 2017/10/19 )

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