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  1. Message： Another Question! Will a V12 dongle work with V11.4? (V11.4 works on windows 32-bit; V12 only works with 64-bit) Simon 2024/02/18
    1. Reply： yes, V12 dongle can work on V11.4 ( 2024/02/19 )
  2. Message： Hiya, Friend sent me his .UCC file which I can open and see all items and toolpaths I delete the toolpaths…… I want to select the drawing parts and export them as .DXF files. But when I do this nothing happens and no file is created? after file save dialog box closes ucancam still says (bottom left of screen) “Command ready (Esc or right button to end command). Please advise an answer? Ucancam ver 10.7 Regards Simon. 2024/02/18
    1. Reply： before export the drawing objectes as dxf, you need select them firstly. ( 2024/02/19 )
  3. Message： keeps saying dongle not found darrell rees 2024/01/29
  4. Message： Hiya, Friend sent me his .UCC file which I can open and see all items and toolpaths…… I want to select the drawing parts and export them as .DXF files. But when I do this nothing happens and no file is created? after file save dialog box closes ucancam still says (bottom left of screen) “Command ready (Esc or right button to end command). Please advise an answer? Ucancam ver 10.7 Simon 2024/01/24
    1. Reply： the drawing objects can be e4xported as dxf , but toolpath can not. ( 2024/01/25 )
  5. Message： Hello i am using ucancam standard v12 , just wondering how can i use the software for toolpath tilling if my material is larger than the cnc machine i have many thanks ehab 2024/01/20
    1. Reply： you can use “Toolpath Panel” to split toolpath as the size of table. ( 2024/01/22 )
  6. Message： how could we transfer the base of newly created tools from one computer to another. isfan virgil 2024/01/17
    1. Reply： Menu, find the file toollib_en.db , this is tool lib file, copy this file the same folder on the other computer. ( 2024/01/18 )
  7. Message： hi how do i know if i have the right dongle for version 12.1? where do I find my dongle version? steve 2024/01/14
    1. Reply： what is your dongle SN.? ( 2024/01/15 )
  8. Message： Hi.. Have a problem with ucancam on one of our customers pc.. Using windows 11.. Version 11.5 and version 12.1 are giving me an error when selecting prilofile machining, and takes me to an empty tool library and also has no fonts saved.. When I removed antivirus and reinstalled it worked for 4 hours but now can’t seem to get it to work.. Any suggestions Tony 2024/01/05
  9. Message： If I buy a new copy of Ucancam; Will it allow me to operate my old VERSION OF uCANCAM SOFTWARE? i.e. Version 8 or 9 or 10? I ask because the new version 12 of your software does not work with older computers running 32-bit versions of windows such as XP and Windows 7…. Simon 2023/12/28
    1. Reply： The noew dongle can not operate the old version. . ( 2024/01/02 )
  10. Message： Hi! Suddenly the tool library is empty, “parametr jest niepoprawny” error pops up. I tried to reinstall – its all the same… wht’s wrong? jacek 2023/12/19
    1. Reply： 1. you click menu “Help” “open appdata folder” , and to delete all the file an d folder then uninstall ucacnam. 2.reinstall ucancam ( 2023/12/20 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

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Email：sales@ucancam.com

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