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Message： Hello I have a question. i changed computer for new one. Now use windows system 11 Home. and the problem is as follow: ucancam dongle not found. Even I have download newest software from your web page, ucancam 12, and problem still exist. can you response me as soon as possible. regards wojtek wojtek 2024/06/28

Reply： maybe your dongle is V9 dongle, which can not support V12. ( 2024/07/04 )

Message： When I draw a square or a line or whatever I cant see the lines yhat I am drawing onli when I finis the drawing and click on the left button of the mouse Catalin Sbora 2024/06/21

Reply： pls send the screen snap video to tech@ucancam.com ( 2024/06/21 )

Message： Hi Can someone please help me with UCANCAM V11? I have a dongle for V11, just need the software. Thak You Mignonne Mignonne 2024/06/10

Message： ucancam 12 not have wave board? where get that? plugins/addon? budi 2024/06/06

Reply： wave board is Ucancam Pro version. ( 2024/06/06 )

Message： Is there a problem with the download of version 12 standard? It keeps failing to download, tried 3 different browsers. Kev 2024/03/28

Reply： you can also download ucancam standard version from https://1drv.ms/u/s!AiYcDNJ4w_HIzX-JSLcNJbQuihzh?e=mMAgoo and download ucancam pro version from https://1drv.ms/u/s!AiYcDNJ4w_HIzX5sdHRbqHBtelKV?e=LTJpO4 ( 2024/03/29 )

Message： Czy jest program ucancam pro w jezyku polski Marcin 2024/03/26

Reply： yes, but it is ucancanm Pro V11 ( 2024/03/27 )

Message： 1. 請問Ucancam V12有繁體中文版嗎? 2. 請問商品可以寄送到台灣? 費用有含運費嗎? Cynthia 2024/03/25

Reply： ucancam V12 有繁体中文版。可以寄到台湾。不包括运费。 ( 2024/03/25 )

Message： First of all, thank you for the answer. I tried but unfortunately after copying the file to another PC it still doesn’t load my new tools. There is another option or maybe we are doing something wrong. Second, when we make a parametric door, when we copy it, it no longer copies its parameters to the new door. How can I put several doors of different sizes with parameters to be milled. thank you. isfan virgil 2024/03/05

Reply： click Menu: , copy “toollib_en.db”, to the same folder on your new PC. ( 2024/03/06 )

Message： Your UCANCAM not exporting the files created . Try all formats and no outcome vince 2024/03/01

Reply： you need select the objects firstly. ( 2024/03/01 )

Message： Another Question! Will a V12 dongle work with V11.4? (V11.4 works on windows 32-bit; V12 only works with 64-bit) Simon 2024/02/18

Reply： yes, V12 dongle can work on V11.4 ( 2024/02/19 )

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