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  1. Message： new to software ,tutorial dont work without flash player. how to watch them. you tube videos are limited not detailed aman 2021/09/03
    1. Reply： thanks for your attension. we are modifying website ti change the video play mode. pls wait . ( 2021/09/03 )
  2. Message： I can’t run the ucancamv8 with the dongle itself, it said that the dongle is not found. But when I use at windows XP, it working fine. fong 2021/09/01
    1. Reply： ucancam V8 is too old. it can not run on win7/8/10 ( 2021/09/01 )
  3. Message： The reason for trying to load ver11.5 is to be able to import DXF and use profile machine. Version 10.5 will import the DXF but will not allow me use profile machine I can only cut “ON” the line can not cut outside or inside… perhaps there is a solution for this bug? besides writing email to your sales support resulted in no answer…. Shall I downgrad to verion 9 or lower? Thanks Dov Rainis 2021/08/13
    1. Reply： the imported line from dxf is 3d curve, pls use menu “Draw”->”to 2d curve” , cconvert to 2d line. ( 2021/08/13 )
  4. Message： Hi you can add in your program in next vertion: hot-key last actions? Or this options exists? Alex 2021/08/13
    1. Reply： click the right mouse buuton. on the pop menu. ( 2021/08/13 )
  5. Message： installing ver 11.5 and after install the dongle of pro version results in Failed to create empy document the dongle is SF13-3-014VE+ can you please help? Regards & Thanks Dov Rainis 2021/08/11
    1. Reply： your dongle can not support v11.5 ( 2021/08/11 )
  6. Message： can i upgrade v11 standard to v11 pro? dw 2021/08/10
    1. Reply： yes, but you need send back the old dongle. ( 2021/08/10 )
  7. Message： PlEASE HELP!!! I received your software with my Baileigh Plasma cutter which originally came with Ucancam V9 SN:PM14-2-0010 and after upgrading my computer I am trying to reinstall the latest version so that I may continue using your product like before. I downloaded the newest version but it does not work with my Dongle so can you please guide me through the steps to ensure it will work properly? Travis 2021/08/10
    1. Reply： Hi ，you need ucannest software.( not ucancam) ( 2021/08/10 )
  8. Message： Hi, could you help me please? we have in the V11 Standard version and i would like to know how can i know or where we can see the cut time of the piece. Thanks in advance Mir 2021/08/04
    1. Reply： menu ( 2021/08/04 )
  9. Message： Hi there, ucancam gives me an error in setting position y of origin, please reset James 2021/07/22
    1. Reply： the value is not valid. ( 2021/07/22 )
  10. Message： hi im looking to do a engraving 2x the length of my machine.i keep being told about tiling but i have to lease a program to do this . is there a way of doing this in ucancam robert 2021/07/19
    1. Reply： yes. ( 2021/07/19 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
QQ：747 843 889
Email：sales@ucancam.com

Copyright@2022 Ucancam Team is based in Beijing of China