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Message： where i can download the manual for V11 or 12? Dr Klaus 2022/02/28

Reply： you can download ucacnam V12 , and install ucancam. check the folder of ucancam, search help file ( 2022/02/28 )

Message： bought dongle with omni cnc router, after downloading ucancam standard a message or dongle not found appears even with dongle connected. Please advice Diego Gonzalez 2022/02/14

Reply： pls make sure your dongle is V11 dongle. ( 2022/02/14 )

Message： UCANCAM PRO V11 Works perfect on Windows 11 Home, now In my other PC with Windows 11 Pro System can’t read the dongle (not found) Why this is happening? SN: SF17-2-0010 Thank you Edward 2022/02/07

Reply： I think it is not the reason betwwen Windows 11 Home and Pro version. maybe you forget to install the driver of dongle on Windows 11 Pro. ( 2022/02/07 )

Message： UCANCAM V11.4 Tool: Conical Tool Path: 3D Engave with area clearance Symptom: unexpected tool path(like under bar) is created. Let me know your e-mail then send the photo to you. thanks YT Kim 2022/01/31

Reply： tech@ucancam,com ( 2022/01/31 )

Message： Please could you advise when the training videos will be available? Many thanks Sue Suzanne Evans 2022/01/24

Reply： training videos is available now. ( 2022/01/24 )

Message： I have V11 Standard and I need Pro. Kindly assist. Rommel 2022/01/19

Reply： you can buy from http://www.ucancam.com/purchasing.aasp via paypal ( 2022/01/19 )

Message： svp mon dongle 8 ne plug plus strop gravure 2021/12/28

Reply： Hi V8 is too old. it is out of service. the newest version is V11.5 you can order from http://www.ucancam.com/purchasing.asp ( 2021/12/28 )

Message： My V8 dongle is not supported. I need the updated dongle in order to use the software for my plasma machine. If I purchase the V11 software will the dongle be the updated version that will work or will it be the same dongle that I currently have? Shannon Kirkland 2021/12/23

Reply： the v11 version use the new dongle that is different with v8 dongle. ( 2021/12/23 )

Message： Hi, i want to add to ucancam v9.8 postprocessor Mach 2. I download it for as mach2.cps can add it to ucancam v9.8 like this or i must write it i post process menu? krzysztof 2021/12/22

Reply： you need write it in ucancam post process menu. ( 2021/12/22 )

Message： I am unable to watch the tutorial videos. You mentioned in a post in September that you were updating your website. When will these tutorials be available? Please could you forward them by email? Suzanne Evans 2021/12/22

Reply： we are working on websit. there are many flash videos that need change to videos. pls wait. ( 2021/12/22 )

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