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Message： Hello … After 20 instalations of Ucancam v. 8.0. I can not run. Say this error messenge ” the onfiguration program error “All process of instalation finish ok.. But not run..say .. Not run for wrong configurations…I use windows xp pro Jose Orozco 2009/02/03

Reply： hello,maybe your windows system have something wrong,you can check your system or reinstall. ( 2009/02/03 )

Message： Hello! My disertation is to learn to work with this machine and with software.. I should translate all book to lithuania speech.At first I am trying to install sofware but it drop me error ,, can`t create empty document ” I changed few times instaliation directory and uninstaled all antivirus! But it not help me.. What I should do more to run ucancam program? And maybe u got any schematics of this machine?What schemes is inside and how it works and so on…And maybe I can get electronic copy of ucancamv8 book? Justas 2009/02/03

Reply： pls check the malicious software, and if u use AVG anti-virus software, pls set the ucancam as confident files.The copyright of this manual is owned by Beijing Wentai Technology Corporation and copying of all or part of this manual by any organization or person is illegal. ( 2009/02/03 )

Message： Hi I am trying to import a drawing from autocad (tried bmp, plt & dxf-autocad r/12) but it’s not even loading in the program. Is their any size restriction for the imported images ??? Please help!!! Basheer 2009/02/03

Reply： hello,you can choose dxf-autocad r/12,you should close the autocad before loading in the program. ( 2009/02/03 )

Message： I m cnc Machines supplier from India, I import from china..I mostly use artcam , but As now I found unancam have good acility. So this time take ucancam v.8.0 But when I installed and start from Ucancam icon…. Cannot start page..” failed to create empty document” Pls.. My customer so hurry … request for best support Lamina Machines India 2009/01/16

Reply： pls check the malicious software, and if u use AVG anti-virus software, pls set the ucancam as confident files ( 2009/01/16 )

Message： I’m trying to intall the UcancamV8. When I run the program I get and error message saying “fail to create empty document I have changed the installation directory but t he same problem.what can I do ? heithem 2008/12/15

Reply： pls check the malicious software, and if u use AVG anti-virus software, pls set the ucancam as confident files ( 2008/12/15 )

Message： I cant write arabic words it will be separated letters not connected and from left to right not from right to left plz answer by email ziad 2008/11/19

Reply： hello,please set the char space under the negative. ( 2008/11/19 )

Message： Hi,Does the Artcut software support other language versions,other than english and german. Is there a polish version of this program? Tomasz 2008/11/18

Reply： no polish version of this program just now. ( 2008/11/18 )

Message： I need the driver for el USB DogKey for Windows Vista. I can´t found in the web. I Have install the UcanCam v.8 in Windows Vista 32Bit Ultimate. Jose Orozco 2008/11/18

Reply： UcanCam v.8 now run on the windows 2000, ang Xp; don’t support the vista system! ( 2008/11/18 )

Message： Hi, I have got my ucancam v8 software working but whei open it most of the functions on it don not work ? Like toothpath , text curve etc.its like I have a demo version? Chris 2008/11/13

Reply： As long as you can open ucancam with our dongle, u can use all the facilities. please click “view”–>system setting–>general, and click Default Config ( 2008/11/13 )

Message： is there a postprocessor for the use with Mach3? cees 2008/11/11

Reply： It is no problem when we try the G code of ucancam V8 with Mach3 Version R3.041 .do you need the special support of G code? ( 2008/11/11 )

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