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  1. Message： I cant write arabic words it will be separated letters not connected and from left to right not from right to left plz answer by email ziad 2008/11/19
    1. Reply： hello,please set the char space under the negative. ( 2008/11/19 )
  2. Message： Hi,Does the Artcut software support other language versions,other than english and german. Is there a polish version of this program? Tomasz 2008/11/18
    1. Reply： no polish version of this program just now. ( 2008/11/18 )
  3. Message： I need the driver for el USB DogKey for Windows Vista. I can´t found in the web. I Have install the UcanCam v.8 in Windows Vista 32Bit Ultimate. Jose Orozco 2008/11/18
    1. Reply： UcanCam v.8 now run on the windows 2000, ang Xp; don’t support the vista system! ( 2008/11/18 )
  4. Message： Hi, I have got my ucancam v8 software working but whei open it most of the functions on it don not work ? Like toothpath , text curve etc.its like I have a demo version? Chris 2008/11/13
    1. Reply： As long as you can open ucancam with our dongle, u can use all the facilities. please click “view”–>system setting–>general, and click Default Config ( 2008/11/13 )
  5. Message： is there a postprocessor for the use with Mach3? cees 2008/11/11
    1. Reply： It is no problem when we try the G code of ucancam V8 with Mach3 Version R3.041 .do you need the special support of G code? ( 2008/11/11 )
  6. Message： hi I have cnc – Engraving Machine v8 :I need softwear for wentai v8 series work with vista ABDULLAH 2008/11/11
    1. Reply： sorry! Ucancam V8 software at now have no vista version! ( 2008/11/11 )
  7. Message： help!!I’m trying to intall the UcancamV8. What do I do next. When I ran the program I get and error saying “fail to create empty document” chad 2008/11/11
    1. Reply： please uninstall Ucancam V8, and then reinstall it in a different directory, run the program. ( 2008/11/11 )
  8. Message： Hi,Is there an update Artcut softwre for Vista. I have the V6.1.6 There is a guy on Ebay who sells the latest version of Artcut which runs with Vista.If that is true where can I get an update? jay 2008/10/31
    1. Reply： Artcut 2005 can work with windows Vista ( 2008/10/31 )
  9. Message： how i can import a vector file from corel draw to UCanCam to use with engraving machine mediaelec 2008/10/23
    1. Reply： you can output the files of Coreldraw as .pls or eps, than import ( 2008/10/23 )
  10. Message： Hello, I have bought an engraving machine Fy-1212 using wentai software.But all the catalogue and software are in chinese, if I want to buy the catalogue,instruction and software in English, do you sell it ?- and the usb key does not stick the dongle. So how can I find the dongle of my usb key ?- When I install the artcut,the computer asked me to fill in the serial number and register code ? Can you help me ? linh 2008/10/14
    1. Reply： We have both English version and Simplified Chinese version, but they are not the same one. I mean you can not convert English version into Chinese version, and vice versa. you can buy the software and dongle from us. ( 2008/10/14 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
QQ：747 843 889
Email：sales@ucancam.com

Copyright@2022 Ucancam Team is based in Beijing of China