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Message： I need the driver for el USB DogKey for Windows Vista. I can´t found in the web. I Have install the UcanCam v.8 in Windows Vista 32Bit Ultimate. Jose Orozco 2008/11/18

Reply： UcanCam v.8 now run on the windows 2000, ang Xp; don’t support the vista system! ( 2008/11/18 )

Message： Hi, I have got my ucancam v8 software working but whei open it most of the functions on it don not work ? Like toothpath , text curve etc.its like I have a demo version? Chris 2008/11/13

Reply： As long as you can open ucancam with our dongle, u can use all the facilities. please click “view”–>system setting–>general, and click Default Config ( 2008/11/13 )

Message： is there a postprocessor for the use with Mach3? cees 2008/11/11

Reply： It is no problem when we try the G code of ucancam V8 with Mach3 Version R3.041 .do you need the special support of G code? ( 2008/11/11 )

Message： hi I have cnc – Engraving Machine v8 :I need softwear for wentai v8 series work with vista ABDULLAH 2008/11/11

Reply： sorry! Ucancam V8 software at now have no vista version! ( 2008/11/11 )

Message： help!!I’m trying to intall the UcancamV8. What do I do next. When I ran the program I get and error saying “fail to create empty document” chad 2008/11/11

Reply： please uninstall Ucancam V8, and then reinstall it in a different directory, run the program. ( 2008/11/11 )

Message： Hi,Is there an update Artcut softwre for Vista. I have the V6.1.6 There is a guy on Ebay who sells the latest version of Artcut which runs with Vista.If that is true where can I get an update? jay 2008/10/31

Reply： Artcut 2005 can work with windows Vista ( 2008/10/31 )

Message： how i can import a vector file from corel draw to UCanCam to use with engraving machine mediaelec 2008/10/23

Reply： you can output the files of Coreldraw as .pls or eps, than import ( 2008/10/23 )

Message： Hello, I have bought an engraving machine Fy-1212 using wentai software.But all the catalogue and software are in chinese, if I want to buy the catalogue,instruction and software in English, do you sell it ?- and the usb key does not stick the dongle. So how can I find the dongle of my usb key ?- When I install the artcut,the computer asked me to fill in the serial number and register code ? Can you help me ? linh 2008/10/14

Reply： We have both English version and Simplified Chinese version, but they are not the same one. I mean you can not convert English version into Chinese version, and vice versa. you can buy the software and dongle from us. ( 2008/10/14 )

Message： Hello, excuse me for my english… My problem with cutter (suda700) is, when it cuts a work, it may stop when do only half or smaller and then returns to start point. Help me please! Alexey 2008/10/06

Reply： pls select the very model of your plotters or turn to your supplier for help ( 2008/10/06 )

Message： “Hello friend,I have purchased a signcutter plotter from Jinka and have tried to install the Artcut software (English). But failed, this is the error message””Component transfer error”” Error…..Catastropic failure.How do I get around this error, your advise appreciated. Thanks” Patrick Lim 2008/08/26

Reply： Maybe the disc was demaged, firstly please try again in another computer to make sure whether the disc faces the same problem. If so, you can turn to your supplier for help ( 2008/08/26 )

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