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Message： why wentai.nc file cannot be read by my router machine my machine is cnc routec camtech my profile in waveboard cannot be read by my machine he said that syntax error we buy the ucancam book and software this month only but I cannot use it properly I need an answer pls hummam attar construction companny 2009/08/27

Reply： Before you output the toolpath ,In the menu toolpath->post set: pls select the device”CAMTech”. ( 2009/08/27 )

Message： Does Ucancam have the ability to cut a helix? I want to use a thread cutter and and make pipe threads in 1″ thick material. Joe 2009/08/26

Reply： Sure,Ucancam software have the ability to do it. ( 2009/08/26 )

Message： I’ve installed the software and inserted the dongle but I get an error message “not find dongle” whats happening? Vince 2009/08/17

Reply： pls check the malicious software, and if u use AVG anti-virus software, pls set the ucancam as confident files.IF not OK，Pls tell me your dongle SN.Send you a new version ( 2009/08/17 )

Message： Hello, i have sticker machine “Attain”.Last month, i bought that machine. Now i have a problem this machine .Please advice me .should i connect who?Please Reply kyaw 2009/08/13

Reply： Please contact the machine manufacturer. ( 2009/08/13 )

Message： Hey Again!I got still problems.. I make nc file and put into machine and make start point and then launch that file but it starts gravering about 10 centimetres right… wtf?.. Who can answer my problems.. Justas 2009/04/27

Reply： hello,when you can save toolpath,you should select“Point A” in “Base on feature points” list. ( 2009/04/27 )

Message： Hi I have a problem with ArtcutSoftware 2005, when I try to execute it says that needs the install cd-r, I try with Control Panel–>Date/Time property–>Time Zone, uncheck Automatically adjust clock for daylight saving changes, and I try to changue te time zone but it doesn′t work. Please could you give me another solution to this? Thanks for all. Mauricio 2009/04/23

Reply： turn off your anti-virus software for a minute ( 2009/04/23 )

Message： So I should leave setting set to MM and use it as inches. Example: If I output a 6MM sqare my cnc would cut 6″ sqare. It should work that way ok. If I change settings to inches and do a 6″ sqare my cnc would cut a 152.4″ sqare. The program only outputs Gcode in MM.:(It’s a very nice program for the price though.:) Maybe this can be fixed with an update? Greg 2009/04/15

Reply： G code in our software is right ,maybe just English unit is fit fot your machine ( 2009/04/15 )

Message： hey how are you ??please can you give me your e-mail on msn or yahoo i want speaking with you beacuse i have many problems in ucancam program . thanks dear keep in tuoch see you …. hi 2009/04/14

Reply： msn:amanda11978@hotmail.com ( 2009/04/14 )

Message： I did this,select view->system settings->general->unit,then select inch,creates G-code, Show mm in G-code,but it is inches It still outputs Gcode in MM and not inches. Help please Greg Greg 2009/04/13

Reply： hello, mm in code is equal to inch, for example, you do profile machining ,you set 1 inch for depth,in G code it show 25.4 mm. just the way of show is different ( 2009/04/13 )

Message： How can I have the G code output done in inches not MM.Thanks Greg Greg 2009/04/13

Reply： hello,select view->system settings->general->unit,then select inch,creates G-code,Show mm in G-code,but it is inches ( 2009/04/13 )

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