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  1. Message: who can send to me ucancamv8?regards, emil. emil 2009/03/20
    1. Reply: hello,do you have dongle for ucancam now? you can’t run it without dongle. ( 2009/03/20 )
  2. Message: yea, I am having the same troubles as everyone else, it says to insert the cd-rom when I try to open artcut software, I tried reinstalling everything and I went to the daylight savings settings and unchecked that, is there anything else I could try to get this up and running ? Josh 2009/03/16
    1. Reply: If Artcut(2002/2005) software keeps asking you to insert the install cd-r, then press OK! But cannot access the program! Please go to Control Panel–>Date/Time property–>Time Zone, uncheck Automatically adjust clock for daylight saving changes. Try to change the time of your windows to year 2008, or change the time zone. ( 2009/03/16 )
  3. Message: I have the same problem as Pam in Nebraska, my artcut software is asking me to run CD-R, I have tried the reinstall of the program but it still won’t work, I spoke to my supplier and he says that the problem has been common since last weekend Extremeline 2009/03/13
    1. Reply: Please go to Control Panel–>Date/Time property–>Time Zone, uncheck Automatically adjust clock for daylight saving changes. ( 2009/03/13 )
  4. Message: I have the same problem as the guy before. My artcut software will not open and all it says is to put in the cd-r disk and press ok. Please help, I have work I have to finish. carlosgonzalez 2009/03/13
    1. Reply: Please go to Control Panel–>Date/Time property–>Time Zone, uncheck Automatically adjust clock for daylight saving changes. ( 2009/03/13 )
  5. Message: Hello Again,Yes I got that problem still… We tried many times to change everything but that shet repeats… maybe I can get skype contact to speak closer and quicker with u?Cus not much time left me to finish work with that machine.. But I not started yet normally… Justas 2009/03/12
    1. Reply: of course ,please give me you r skype number ,i will add you . ( 2009/03/12 )
  6. Message: I canot open artcut says to put in cd I did & nothing tried the graphic cd & nothing have disabled the anti virus, reinstalled the software several times but nothing works Help what should I do??I have things I need to get cut out thanks Pam 2009/03/12
    1. Reply: maybe you drive have some prolem ,maybe you can change another one and try ( 2009/03/12 )
  7. Message: Thanks for your reply but it does not work .Yes you can send me 18 mb at my email address . Thanks for your time Robert Robert Spielauer 2009/03/12
    1. Reply: we had sent to you ,please check ( 2009/03/12 )
  8. Message: I am using V8. When opening waveboard I am unable to access texture, silk texture & texture trimming. Can you help? Piet 2009/03/12
    1. Reply: please read user’s manual carefully.you also can read help in software ,thanks ,if you cant find the way to solve problem ,please connect with again ( 2009/03/12 )
  9. Message: Hello I just got today my Ucancam V8 but at my version toolpath and waveboard button on the bar are missing.I have version V8.18.3-071101Thanks for your help.Robert Robert 2009/03/11
    1. Reply: hi Robert, good day .please uninstall and delete software ,then install that again ,if you also fail to use it please tell us ,and we will sent you a new version, by the way give us your email which can accept 18M attachment Amanda ( 2009/03/11 )
  10. Message: Good dayWe have just imported a 1200mm x 1200mm router machine, but we are experiencing a problem with the programs.When we open the program and we wish to open a file or import or export, the program closes immediately. We are using the following programs Ucancam v8 – type 3 & NC Studio.Greetings for this day Andrew Andrew 2009/03/11
    1. Reply: hi good day .please pay attention to the TXT file ,this software support DXF, EPS, PLT. Import and export file will not make software close . Would you please sent the file to me ( email : tech@ucancam.com), I can check . Amanda ( 2009/03/11 )