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Message： Hi, I have purchased a rabbit cutting plotter, which came with the Artcut software. I am using the software with windows xp. I am currently designing my graphics and text in Coreldraw x4 and importing the converted files to artcut. My problem is when I import an image or txt file which is perfect in CorelDraw to Artcut; the letters or image looses its roundness; for example, when I import a calligraphic font, the lines between the nodes are all straight instead of curved. Any help would be greatly appreciated!!! Anonymous 2009/09/15

Reply： hello, when you design the graphics or text in Coreldraw x4, before you export it ,you can choose the EPS format,set the text output as the curve, if you use PLT format, you need desigh high accuracy of resolution, if the Defaults’ Parameters too low, that will lead to cause your problem ( 2009/09/15 )

Message： Hi!I am happy with the software it works well with mach 3.But I have problems with image tracing.I get a good trace but I cant highlight it and cant get a toolpaths. Can you help.thank you.Rainer Rainer 2009/09/15

Reply： After you do image tracing, if you want to get a toolpath, you can withdraw or delete the image ,then you can highlight it and get a toolpath. ( 2009/09/15 )

Message： hi i want to make a text in a round circle, i can only make it half way round . could you show me how to do it. iam very pleased with ucancam software, many thanks steve. Steve Packham 2009/09/14

Reply： Double click “text along a curve” text, enter the” Edit “Status,change the “font-size” or “kerning；，you can fill the words in the whole around. ( 2009/09/14 )

Message： hello how do i add more fonts to ucancam degi 2009/09/14

Reply： Hello, it is same with the adding fonts to Windows.copy your *.ttf file to the font directory of Windows. then restart Ucancam. you will see the added font; ( 2009/09/14 )

Message： que posiblilida del amuan ucancam en español ara una mejor compresion ya que no e podido instalar el 3d muy bien RAFAEL 2009/09/09

Reply： hello, I’m sorry I don’t understand what you said. Could you speak in English? ( 2009/09/09 )

Message： I need this information. i have ucancamv8 i need information for configuration of cnc machine whitn port com in this program. Is possible ucancamv8 in Spanish . My engraver router is GV2518E of liyucnc. Best Regards . Juan Antonio juan antonio santana 2009/09/08

Reply： hello ,i am sorry that the ucancam can not conmunicate with com port. it only create the gcode file. and at present there is not the spanish version. ( 2009/09/08 )

Message： Dear,SirsWe are a satisfied user of UCANCAm V8.0 Tell us are you have some another version on english to download.I have problem with fonts,i domt import and working with my Macedonian fonts.Tell me how to use your program and setings for my Fonts. TrajceTR 2009/08/31

Reply： Install the Macedonian language Font to the fonts system, select the Macedonian language Input Method to enter the characters. At present,we develop the new version sofotwar ,pls provide your dongle No. and E-mail address, so I can send you the install program. ( 2009/08/31 )

Message： Hi again,When I select small icons in toolbar settings,buttons are OK When I select large icons, buttons can be used, but are just grey. J.Braan 2009/08/31

Reply： hello,I have tried, When select large icons, some Buttons, if you do not select the object,it will appeare grey, so, you should select the objuct, the button can lighten. ( 2009/08/31 )

Message： Hi,When I switch on the Toolpathbar in toolbar settings, I just get “empty” grey buttons. Not possible to see the function of the button. Thanks in advance Hans J.Braan 2009/08/28

Reply： After select the curve to be cut , the button will be enable. ( 2009/08/28 )

Message： Does Ucancam have the ability to cut a helix? I want to use a thread cutter and and make pipe threads in 1″ thick material. Joe 2009/08/27

Reply： Yes,Ucancam Pro has the “curve from equation” function that can create the 3D helix. ( 2009/08/27 )

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