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Message： please I have engraving machine I setuped all drive and software , but I did’t know how to kip the file to machine (the comand to begine the machine) omed 2010/01/27

Reply： hello, first generate G-code with ucnacam, then use the control system of engraving machine output to your machine.The specific situation, pls ask your machine manufacturer. ( 2010/01/27 )

Message： Hello, I`m searching a 3D software for my gravograph m20 (3 axis). Is this oftware compatible with my machine? Very Thanks. Alejandro 2010/01/27

Reply： hello，You can use “Ucancam 3D Engraving software” or “Ucancam 3D Professional(surface) software” , that can generate standard G-code and the G-code can be post-process. ( 2010/01/27 )

Message： Hi, What process should I use for engraving font of 6mm height.I need a single pass only.Thanks Again Anonymous 2010/01/20

Reply： hello，you can select or design single font, then select “Profile Machining”, set height 6mm; or Enter text, select “midline machiining” and 2D midline type,set depth 6mm. ( 2010/01/20 )

Message： Thanks for the fast response i need to find single stroke font that is round and smooth. tried to convert from arial, but the engraving is moving up and down but not in a single stroke. I have selected the single font in the font style, such as hzsim.shx(hztxt.shx,gbcbig.shx) but the fonts are not rounded.When engraving the rounded place is very jagged.Can I buy or download from somewhere.Thanks Again. Anonymous 2010/01/19

Reply： I’m sorry, I can’t understand what kind of effect you want to do, Can you give me an effect diagram, send it to tech@ucancam.com ( 2010/01/19 )

Message： Hello IM FROM MOROCCO first my respects for your cooperation and services so please my machine is jiachen sd1212 i bought it with ucancam SOFT and HIS us DONGLE But my probleme is when i prepare my file i can t dawnload it to my usb zubust neither ma machine i dont know maybe the form file or my machine IGNORE THE VEINTAINIC FORM PLEASE CAN YOU HELP ME PLEASE STP GRAVURE 2010/01/18

Reply： hello, when you save toolpath, pls select G-code, then dawnload it to your usb zubust. ( 2010/01/18 )

Message： how can i find single stroke font that is round and smooth. tried to convert from arial, but the engraving is moving up and down but not in a single stroke. thanks in advance chuan 2010/01/18

Reply： hello, pls select the single font in the font style, such as hzsim.shx(hztxt.shx,gbcbig.shx) ( 2010/01/18 )

Message： Hi I have a problem with when I ucancam sauvgardement my file with extention (Wintainc) and I register on usb to spend a lever machine NEOLT.1325 Unable to read file But if I backup (G. CODE Standard) is good if you like it help me thank you nadir of Algeria nadir chabour 2010/01/13

Reply： hello，G-code is common code format, when you save toolpath, you should choose G-code format, wentaiNC does not support your machine. ( 2010/01/13 )

Message： hello I want install ucancam in my computer but become insert cd in cd rom ,have erorr(“cant open cd”) I cant see the USB devices in my computer.please hellp me my winxp sn:Tfa-90912275 special thank khaled 2010/01/12

Reply： hello,I want to know that the CD-ROM can’t be installed? Or the software can’t open after installation? ( 2010/01/12 )

Message： Hi,Is there a way to import text from a file and automatically fill up array into the program. I am using ucancamv8 for engraving software.Thanks T.C.Chuan CHUAN 2010/01/11

Reply： Pls select file->inport,Select TXT In the Files of type,then Select the file that you need to import. ( 2010/01/11 )

Message： HI, I INSTALL THE UCANCAM V8 IN VISTA, BUT CANNOT FIND USB DONGLE… SN:WM-9121033. PLEASE HELP CHUAN 2010/01/11

Reply： hello, Ucancamv8 is not available for Vista. pls run in win2000 or winxp. ( 2010/01/11 )

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