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Message： Hello, I’m trying to import a 3D DXF file but it doesn’t work. What specific format do I have to use for UCC? sebfrost 2022/07/27

Reply： for 3d dxf file , you need Ucancam Pro version. ( 2022/07/27 )

Message： Hello admin, v11 standard i install on new computer and have problem with: toollib is missing,cannot save file, and cannot select Post Processor in toolpath output menu. Do you have any solutions? Thankyou Denny 2022/07/26

Reply： there are mutil ucancam versions on your PC.before install new ucancam. pls unintall the old ucancam version. or install ucancam V12. ( 2022/07/26 )

Message： Witam Mam pytanko potrzebuje wyfrezować prosty odcinek frezem palcowym na głębokość 3 mm. W tym od punktu początkowego frez schodzi po rampie kont 45 stopni na odcinku 30 mm, dalej jedzie prosto zagłębiony na 3 mm przez 200 mm i wychodzi pod kontem 45 na odcinku 30 mm. Proszę o jakieś wskazówki. pracuję w programie UCancam V11. Pozdrawiam Potr 2022/07/01

Reply： you can use : :ramp , and for decend 3mm, after create toolpath, you can use , node edit, add node for decending. 3mm. ( 2022/07/01 )

Message： We have a problem with the drivers. I added a new user to the computer with the software and drivers installed but it seems to be an error that there are no drivers (previously it worked properly) and one of the users who previously everything worked received new hardware on which there are no drivers, although the software was installed from the old computer. We have 3 keys and there is no problem with the license MM 2022/06/14

Reply： pls check wether use windows pro version, and your new user have o limit right to use the driver of dongle. ( 2022/06/14 )

Message： g4 dwell 100msec When ucancam is output, g04 x0.1 g04 p0.1 recognized by mcah3 It is cumbersome to edit every time. hong seungpyo 2022/06/06

Reply： when create the drill toolpath, you can set the dwell time, after output the toolpath, you can see G04 code. ( 2022/06/06 )

Message： Is there a tutorial or information on how to bridge (or add tabs between small pieces) in V11? The help video is from something previous and has a very different interface. Lavrans 2022/05/10

Reply： http://www.ucancam.com/view29eng.asp ( 2022/05/10 )

Message： i have a ucancam V12 i want to follow the tutorial on this page: http://www.ucancam.com/training3.asp 07.Auto path but i cant find the Path(P) menu how can i display the menu? thanks simon 2022/04/18

Reply： Hi this function is for ucannest, not for ucancam. ( 2022/04/18 )

Message： hello, ucancam version 12 standard. the align key (ALT) when clicking on object (for example square or rectangular does not work) (the physical key itself is in working condition) is there is a workaround for this issue? additional information: operating system: widows 11 (with latest security updates installed) CPU: i7-10510u ram: 16gm operating system language: Hebrew, english simon 2022/04/11

Reply： Hi, thanks for your report. we have checked the align command. this command need 2 or more objects to be selected. ( 2022/04/11 )

Message： UCanCam V11 crashes when attempting to import .dfx file. Why? Lavrans 2022/04/07

Reply： pls send your dxf file to tech@ucancam.com so that we can check it. ( 2022/04/07 )

Message： Hi is there a iOS version available? Tony 2022/04/07

Reply： no. ( 2022/04/07 )

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