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Message： I have a New Hermes V3000 Engravograph machine. It works fine but I need some software to convert my images to .LGO files before engraving them. Does your software convert images to .LGO files for use with the V3000? Thank you very much! Jeff Jeff 2011/02/14

Reply： hello, ucancam has “Image Tracing” function, it can convert image files to vector files；or use drawing tools, to trace the outline. ( 2011/02/14 )

Message： Ucancam has published Ucancam V9 series software hamed 2011/02/14

Reply： hello, Ucancam has released V9.3 engraving software for standard version and Pro Version, can I help you? ( 2011/02/14 )

Message： please, can you learn me , how can engrave photo’s in ucancam program. omar 2011/02/11

Reply： hello, You can refer to the manual, view the chapter 10 toolpath– “Image AM/FM Machine” or “Image Relief Machine” function. ( 2011/02/11 )

Message： Hello, I’ve a new computer with Windows 7. My V8 version is not working with it. Will the new version 9 works with Windows 7??? What’s the price of it to upgrade or buy a new one??? Mireille 2011/02/11

Reply： hello, I have sent the information to your E-mail, pls check. ( 2011/02/11 )

Message： hello; I have Ucancam Version 9 pro. I am install program but V9 is not good working. program is not good working error no: 0xc0150002, I have W7 and XP GFehmi 2011/02/09

Reply： hello, I have sent a new version to your Email, pls download it and try. ( 2011/02/09 )

Message： hello;i have ucancam ver.9, but i dont have the wave board on it; what i have to do; waiting for your soon replay. ahmed 2011/02/09

Reply： hello, please tell me your dongle SN, maybe your version have no waveboard function. ( 2011/02/09 )

Message： I have Ucancam Version 8, Will this run on Windows 7? Simon 2011/01/30

Reply： hello,Ucancam V8 can’t run on windows 7, pls run it on WinXP or Win2000. ( 2011/01/30 )

Message： hello, i have a problem to import an autocad or corel draw file, please help,thank you fatiha 2011/01/25

Reply： hello, pls save the file as dxf(R12 or 2000 version) or eps format, then import the file in ucancam. ( 2011/01/25 )

Message： hello tanks for your coopération pls we have vr 900 as enrouter work wjth-plt and g.code but our ucancam is v8 when we use wenti….or plt the z -reverse automiquly, pls help ben omar 2011/01/24

Reply： Hello, When you save the toolpath, pls select the G-code format. ( 2011/01/24 )

Message： if there any tutorial in Arabic language or video mokhles 2011/01/18

Reply： hello, we have tutorial and video in english, but have no tutorial in Arabic language. ( 2011/01/18 )

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