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Message： Hello Can I work whit the V8 version in a PC whit Vista? Im having problems whit nthe USB dog key, I cant find the correct driver for it.SN: M-9120764 Best Regards Jorge Fontinha Jorge 2011/10/28

Reply： hello, Ucancam V8 can’t work in Vista, pls run in win2000 or winXP, if you want to run ucancam in Vista, you need upgrade to ucancam V9. ( 2011/10/28 )

Message： Hi sir, we bought an engraving machine and every time that we place the dongle its saying that the licence is expired. pls kindly explain. Thanks raffy 2011/10/24

Reply： Hello, pls tell me your dongle serial number and your software version. ( 2011/10/24 )

Message： Hi, Im running version 8 with a redsail 1313 router, do you have ant example or demo files, I can run for a test thanks wayne wayne rees 2011/10/24

Reply： Hello, please refer to the manual, create a toolpath, then save the toolpath( select the standard G code format). ( 2011/10/24 )

Message： LNC-M520 i machine post processor.I need. please send me silver 2011/10/21

Reply： Hello, do you have a simple file that can support your machine well? pls send the file to my Email:tech@ucancam.com, I will configure the post processor for you. ( 2011/10/21 )

Message： hi. how are you? leyla 2011/10/21

Reply： hello, we are Ucancam team, can I help you? ( 2011/10/21 )

Message： M-7-0560 is on my dongle, what version of ucancam will i need to operate tom 2011/10/10

Reply： hello, your ucancam is version 8, I will send the install files to your Email, pls download. ( 2011/10/10 )

Message： Hello, did you offer a German version of ucancam V9 too? Kind regards Peter Peter 2011/10/08

Reply： Hello Peter, we don’t have the German version of ucancam V9 now, so I can’t offer for you. ( 2011/10/08 )

Message： my serial dongle is WM-8010088 when ucancam V8 load this windows appear : (la creation d’un document vide a echou) it is possible ucancam v8 work at win7 ? Please I want resolve this problem thanks med 2011/09/21

Reply： hello, Ucancam V8 can’t work at win7, pls run in win2000 or winXP, if you want to run ucancam in win7, you need upgrade to ucancam V9. ( 2011/09/21 )

Message： Hi, can someone please help with using Wave Board. I am unable to find the wave board option within the software. If someone can please direct me where to find it and to set it up this would be much appreciated. Thanks Bledi Bledi 2011/09/16

Reply： Hello, please tell me your dongle SN, maybe your software is Standard Version, it does not include the Wave Board function. ( 2011/09/16 )

Message： Hi, can you help me?I install ucancamv8 but the dongle is not installed automaticaly; I installed it in searching the driver automaticaly on internet. now when i start the software i have the message “not find the dongle” dongle SN : TF-100504047V BELLAS 2011/09/15

Reply： hello, your dongle is for ucansign V9 software,it is for Banner machine, maybe you installed the software does not match with your dongle.I will send the ucansign to your email, pls check. ( 2011/09/15 )

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