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Message： I previously closed the design of rectangle and two diagonal lines and retried it now with the same results. I also grouped the design after closing. I also used version 8 and version 9.4. All with the same result. Please can you try it on your pc and tell me what I am doing wrong? Thanks. Geoffrey Mizzi 2011/11/21

Reply： Hello, pls send me the file to my Email:tech@ucanca.com. ( 2011/11/21 )

Message： Hi,I have Ucancam V8.18 in English, it could change the language to Spanish.Thank you. lester 2011/11/21

Reply： Hello, Ucancam has no Spanish language version now, so you can’t change the language to Spanish. ( 2011/11/21 )

Message： I draw a rectangle and did 2 diagonal lines to form an X in the rectangle. When I embossed together the Diagonal lines are ignored and only the rectangle is embossed. I tried to import the design but same results. Is there a solution to my problem. I would like to emboss a rectangle like a square is embossed. Thanks. Geoffrey 2011/11/15

Reply： Hello, when you do the embossing machining, your graphics must be closed. ( 2011/11/15 )

Message： Hello dear gentlemen either: I designed my ad specialist machines drilling the company Zntah in Syria, and I want your help in solving my problem, our company has bought from your company’s program ucancam has given us a CD, along with Aldngl, but CD damaged and we need a copy of the program, Aldngl exists and we have the key please help as reported to you our e-mail please contact us as soon as possible thank you very mutch zantah .co syria-homs zantah.co 2011/11/14

Reply： Hello, please tell me your dongle serial number. ( 2011/11/14 )

Message： Hello, im Oleg, question is can i use UcancamV9 for JOY plasma cutting machine? or i must use Ucannest? Oleg 2011/11/08

Reply： Hello Oleg, you can use UcancamV9 for plasma cutting machine? But it’s not professional, you need to set the Post processing for your machine. ( 2011/11/08 )

Message： I NEED UCANSIGN PLS MOHAMED 2011/11/04

Reply： Hello, I have sent the ucansign software to your Email, pls check. ( 2011/11/04 )

Message： we need the software for export DXF files because you dont have the post prossesor for Biesse machine, is there option to save also the toolpath as DXF, for example to make the area maching? thanks katz yaakov 2011/11/03

Reply： Hello, pls tell me your dongle SN, Ucancam have the post prossesor, you can sst the Gcode format for your machine. ( 2011/11/03 )

Message： Hello,I have a Microtec ABM-1200 Auto Banner Printer with software Ucancam (including dongle). To date it will not connect. I asked Microtec for support for a driver but made me pay $50 and all they sent was another Ucancam and dongle which I already had. Can you please help me Niki 2011/10/31

Reply： Hello, I want to know you can’t run the software? or can’t connect the banner machine, pls tell me your dongle serial number. ( 2011/10/31 )

Message： WHAT TYPE of ucancam with dongle tfa-90810719, I install ver 9.4 it display”dongle not found” what can I do , I downloaded ver 9.4 and I have’t any version but it. MOHAMED 2011/10/31

Reply： Hello, your dongle is for ucansign software（for Banner Machine）, it is not for Ucancam V9 Engraving software.I will send you the ucansign software to your Email. ( 2011/10/31 )

Message： need to find windows xp driver for chinses automatic banner printer. wtplugmain.dll possibly? chris 2011/10/28

Reply： Hello, pls check the Virus or malicious software, and if u use AVG or Kaspersky anti-virus software, pls set the ucancam as confident files. ( 2011/10/28 )

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