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Message： I have UCanCam v10 and I can not export as a .dxf. i can save as a .ucc but can not export. Also, do I have to pay to upgrade to v12, or do I just have to download it? I have a dongle. Chris 2022/09/23

Reply： ucancam support to export as dxf. firstly you need select the drawing . ( 2022/09/23 )

Message： My ucancam dongal is not working in properly change my dongal and new dongal perches process. sn:m14-4-0519 boumediene 2022/09/13

Reply： sorry! i am not clear, you mean your dongle is fault? ( 2022/09/13 )

Message： Does Version 11 run on Windows 10 Suzanne 2022/09/07

Reply： yes, V11 can work on Windows 10. ( 2022/09/07 )

Message： I would like to trace a picture and then import it into Ucancam. How do you suggest i do this? Suzanne 2022/09/07

Reply： ucancam have trace function, you can convert the picture to black/white mode then the trace it, you will get the better result. ( 2022/09/07 )

Message： Hello, I am getting a parameter is incorrect error when i try to save my toolpath output. Please help. Ralph 2022/09/05

Reply： what is the prompt error? ( 2022/09/05 )

Message： When exporting file to machine via usb stick the job starts on the machine origin point instead of the coordinates i have put in ucancam. How do i fix this so it goes to the correct coordinates? Neil 2022/09/02

Reply： V12 Version can start at the cordinates the tool is.. ( 2022/09/02 )

Message： DOES ANYONE KNOW WHERE TO CHANGE UNITS WHEN EXPORTING A FILE . IM DRAWING IN INCHES AND WHEN I EXPORT THE FILE IS SWITCHING TO MM. THANKS yunier_86@hotmail.com 2022/08/30

Reply： we will support inch/cm/m unit export in next version. ( 2022/08/30 )

Message： After reinstalling ucancam – I’m having trouble setting my cut points correctly. I’ve been using it for 2 years now and I wonder if this could be a problem with the key. The program opens correctly on the key, but there is a problem in the settings and generating g-codes. Andrzej 2022/08/29

Reply： what version of ucancam do you install> and what is the problem of cut points? ( 2022/08/29 )

Message： I have version v11 and a system key, but I had to download Ucancam Standard Version V12.1 (64bit) – after installation I cannot find the language change to English. How to do it? if it is possible? Endru 2022/08/24

Reply： for english version , pls download from http://www.ucancam.com/download.asp ( 2022/08/24 )

Message： where ican i donwload v 11 pro – i have dongle graeme 2022/08/23

Reply： you can download v12 pro . your dongle support it. ( 2022/08/23 )

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