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Message： My DSP doesn’t want to start.It needs a password for hardware:0463.Can you help me? Svetlana Kim 2012/03/19

Reply： Hello, This should be your hardware registration information, please contact the engraving machine manufacturers! ( 2012/03/19 )

Message： Is it possible to have an upgrade from ver9 to ver9 pro at a reduced price? Thank You jim 2012/03/19

Reply： Hello, Our sales will contact you by email, please check your mailbox. ( 2012/03/19 )

Message： I need to know if they have these software for mac (os lion) Pablo 2012/03/16

Reply： Hello, at present, the ucancam series software is only used for windows system, they can’t be usd for mac system. ( 2012/03/16 )

Message： HiI have the uncamcam V9 and can′t edit the path and your link 11.Toolpath edit on your Training zone don′t work can you help me??? Hector Rodriguez 2012/03/16

Reply： Hello, what do you want to edit? pls give me specific information to my email:tech@ucancam.com. ( 2012/03/16 )

Message： как можно USB ключ приобрести и сколько он стоит? Виталик 2012/03/12

Reply： Hello, can you speak in English? Our sales will contact you by email. But your email address is wrong, please give me a correct email address. TKS. ( 2012/03/12 )

Message： Здравствуйте, я скачал у Вас V9 pro. Как я могу получить ключ? Виталик 2012/03/08

Reply： Hello, you need to purchase the USB dongle from us. ( 2012/03/08 )

Message： Hello. I am using a single line Font to carve text and i want the tool to go 1 time clockwise on the contour and then to go reverse anticlockwise, but no mather what i put (clockwise or anticlockwise) it goes clockwise! Can you please help Konstantin 2012/03/06

Reply： Hello, the single line object is not closed, so it doesn’t relate to the clockwise or anticlockwise, you can change the object direction to do reverse machining. ( 2012/03/06 )

Message： Hello dear gentlemen either: I want your help in solving my problem, company’s program ucancam has given us a CD, along with, but CD damaged and we need a copy of the program, exists and we have the key please help as reported to you our e-mail please contact us as soon as possible thank you very My Number Dongle SN: WM11-3-0105 I want virus free software please Shivakumar 2012/03/05

Reply： Hello, pls download the ucancam program from our website (www.ucancam.com->downloads->Ucancam Engraving Software V9) ( 2012/03/05 )

Message： ucancam v8 незапускается на windows 7 Anonymous 2012/03/01

Reply： Hello, Ucancam v8 can’t run in windows 7. if you want to run the ucancam in win 7, you need purchase or upgrade to the new version(Ucancam V9), pls contact with Email:sales@ucancam.com or MSN: ucancam@hotmail.com. ( 2012/03/01 )

Message： Sir, the machine is cutting more than given size i have used end mill 3mm dia. How to programme. I need to ut 23mm by 37mm on 150mm by 150mm plywood with 7 mm thi ckness. Kindly guide, thank you. Ok shivakumar 2012/02/29

Reply： Hello, Pls set the unit as mm in the system setting, then draw a rectangle with the size of 23mm by 37mm,do the Profile Machining with outside, set the depth as 7mm, save the toolpath, then cut it by your machine. ( 2012/02/29 )

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