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  1. Message: Hello,I use Ucancam V8, everytime I use project toolpath on surface, Ucancam goes down. No message, just end of all my work. J.Braan 2012/06/11
    1. Reply: Hello, pls reinstall your ucancam and try, then tell me your dongle SN. ( 2012/06/11 )
  2. Message: hello looking for help with managing UCANCAM V9, I’m from BOLIVIA. I have a CNC Router and I have several questions for 3D work. someone to contact me. fernando fernando 2012/06/11
    1. Reply: Hello, have any questions, please send E-mail to tech@ucancam.com. ( 2012/06/11 )
  3. Message: i import a drawing with the extension dxf and make some changes to go deep in the engraving but i can only save the program with extension ucc i need to tranfer in g code or dxf from ucancam to de nc studio i have ucancam v9 software fernando 2012/06/08
    1. Reply: Hello, first create a toolpath, then select the “toolpath->toolpath output” in the menu, save the toolpath as g code format. ( 2012/06/08 )
  4. Message: Hi, I have problem with my program importing the AL file announce error, and sometimes DXF files the same,please inform me whwt to do.thanks Hooman Ghomshei 2012/06/07
    1. Reply: Hello, pls save the files as low version format, such as AI3, DXF2000 or 2004. ( 2012/06/07 )
  5. Message: have the V9 ucancam program, it helps me to pieces in 3D or other version is needed? Ariel 2012/06/01
    1. Reply: Hello, the Ucancam Pro Software V9 (professional version) can create 3D surface and toolpath. ( 2012/06/01 )
  6. Message: Hi! Dongle has the following label:M-808-0413, Thanks in advance! Jusamus 2012/05/23
    1. Reply: Hello, I have sent the download address to your email. ( 2012/05/23 )
  7. Message: Hello! I have some problems running Ucancam v8. After installation, first time I start the program it works ok, but after that it sometimes doesn’t start at all (“Failed to create empty document”), or starts but for example “Toolpath” -menu is gone. I have installed it several times, always the same symptoms. I have version 8.18, maybe newer version works? Jusamus 2012/05/22
    1. Reply: Hello, please tell me your dongle SN, I will send you the newer version of ucancam V8. ( 2012/05/22 )
  8. Message: Ho all I have a router using the ucancam v9, but i dont have option to desing surfaces things like interior vehicles parts for my business, please could help to find a suply for the ucancam pro? Please could you confirm if the ucancam pro is in spanish to.Osmundo taboada Osmundo 2012/05/21
    1. Reply: Hello, Our sales manager will contact you by E-mail. Please check your E-mail. ( 2012/05/21 )
  9. Message: I have ucancam V9 and the dongle. I did a drawing and saved it but the toolpath is not activated, why? Max 2012/05/21
    1. Reply: hello, after drawing, create the toolpath, then select the toolpath, click toolpath->toolpath output, save it. ( 2012/05/21 )
  10. Message: how to buy a ucancam v9 Profesional? from viet nam Leonard 2012/05/15
    1. Reply: Hello, we will contact you by Email. Please check your mailbox. ( 2012/05/15 )